Technical Writer

Technical Writer

Job Category: Engineering and Technical Support

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: Up to 25%

Type of Travel: Continental US

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CACI's Mastodon Design team is looking to hire a Technical Writer to join their team. This organization in CACI specializes in designing and building hardware and software to meet our customers’ next requirement. We focus on offering devices that can be fielded immediately to meet the mission needs that lie directly ahead. Size, weight, power, and packaging are of paramount importance in everything we design and build. Our expertise allows us to rapidly provide these solutions in specialized electronic/mechanical design, embedded & application-level software, reverse engineering & protocol analysis, and RF signals exploitation and communications systems.

This position can be remote but will require travel.

What You’ll Get to Do:

• Product artifact creation & support with a focus on technical documents such as operational user manuals, quick reference user guides, packing lists, training material & interconnect diagrams, etc.
• Responsible for designing and maintaining new and sustainment training materials; liaise with engineering, customers, technical writing staff, and to ensure the program of instruction (POI) is accurate and up to date.
• Analyze customer feedback before and after delivering technical publications to enhance content depth, quality, and relevance; collage feedback to prepare training after action reports for PLM to enhance the development decision process.
• Develop comprehensive documentation that meets organizational standards.
• Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.
• Write user-friendly content that meets the needs of the target audience, turning insights into language that sets up our users for success.
• Evaluate current content and develop innovative approaches for improvement
• Travel up to 20% of the time to leverage real-world equipment observation into material generation and maintenance; remote work possible.

​More About the Role:

Drafting technically enhanced:

• White Papers
• Proposals
• Technical Manuals
• Training Material
• Data Sheets
• Marketing Material

You’ll Bring These Qualifications:

• Bachelor's degree and three years of technical writing experience or bachelor's degree in English or Writing with 3 years of relevant experience working with RF exploitation or communications systems.
• Proven ability to quickly learn and understand complex topics.
• Proven ability to handle multiple projects simultaneously, with an eye for prioritization.
• Previous experience writing documentation and procedural materials for multiple audiences.
• Superior written and verbal communication skills, with a keen eye for detail.
• Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content.
• Skilled with the Microsoft and Adobe suites of publishing tools; competent in using desktop publishing for graphics, layout, and document design; HTML and CSS a plus.

These Qualifications Would Be Nice to Have:

• Firm understanding of the systems development life cycle (SDLC).
• Familiarity with tactical communications networks, signals intelligence collection equipment, and electronic warfare operations.
• Familiarity with technical authoring tools such as MadCap Flare or Adobe RoboHelp.
• Experience with TM and training development for USG and DOD.
• Experience with front-end website development using COTs tools.

 

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What You Can Expect:

 

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

 

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the