Dynamics 365 Lead Technical Consultant

 

At Perficient, you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands in the world. You’ll work with cutting-edge technologies and have opportunity to collaborate with colleagues from across North America, India, and South America.

About Our Microsoft National Business Unit

Perficient is proud to be recognized as a Microsoft National Solution Provider (NSP) Partner, and one of only a few Global NSP Partners. This distinction means that we are considered one of the top Solution Providers in the country (and the world). We architect, design, and implement digital experience, business optimization, and industry-focused, integrated solutions leveraging Microsoft technologies across a variety of practice areas. 

Our Dynamics practice is the fastest growing group within our larger Microsoft Business Unit. In 2020, Perficient was one of six companies in North America to receive Microsoft’s Health Innovation Award for our work with one of the largest healthcare providers in the United States. And we’ve been a Partner of the Year finalist in 2021 and 2022.  This recognition, along with some amazing work by our teams, has fueled substantial growth, created new opportunities to serve clients in a wide variety of industries, and led to promotions and new responsibilities for our colleagues.  We’re looking for people who love to solve problems with technology and data, who embrace the need for continual learning in an ever-changing world and get energized through collaboration.

Job Description

As a Microsoft Dynamics 365 Solutions Architect, you will be part of a team that is focused on the delivery and implementation of Microsoft Dynamics 365 Sales, Customer Service, Marketing, etc. for our clients. 

In this role, you’ll spend most of your time consulting directly with our clients and developing business solutions. You’ll also have opportunities to work with the latest Microsoft technologies and solutions in enterprise-level environment. 

 

 

 

You’ll design and implement solutions that include such activities as:

• Understand the customer’s vision and create solutions that will solve their business challenges.
• Lead client meetings to learn about existing architecture, identify business issues, and gather/verify business requirements.
• Work with customers to analyze business requirements, define functional specifications, and consult with clients on strategic and operational uses of the CRM platform.
• Establish technical designs that align configuration and customization needs with client requirements, while adhering to best practices.
• Design integration solutions for backend services and back office/ERP applications.
• Identify creative solutions to meet system/business requirements with and without the development of custom code.
• Serve as a Dynamics expert who educates customers about relevant capabilities and provides guidance about new ways to leverage the platform.
• Create and lead Dynamics platform demonstrations that align with customer needs and use cases (during the pre-sales phase and during active projects).
• Play an active role in managing the execution of projects, including participating in Agile backlog grooming and sprint planning activities.
• Assist the team in training client personnel on the usage and administration of Microsoft Dynamics CRM.
• Build strong client relationships by building strong professional and personal bonds as we work together.
• Play an active role in new business pursuits, which typically involves defining and prioritizing customer needs, creating technical and data solutions, designing a staffing solution and level of effort projection, and shaping a statement of work and detailed cost estimate.
• Serve as a mentor to team members, help the team resolve problems as they arise, and inspire your colleagues by sharing emerging new technology insights and best practices.

The ideal candidate will have experience designing, documenting, implementing, and deploying Microsoft Dynamics and Power Platform solutions for enterprise-level engagements. Specifically, we’re looking for:

• Excellent presentation, verbal and written communication, and time management skills.
• Good work ethic and self-starting attitude, and ability to work well among a team of professionals.
• Ability to perform in customer settings and discern client business needs.
• Strong analytical, solution design and problem-solving skills.
• Desire to work in a team environment and work across organization functional boundaries.
• Passionate about continual learning.
• Ability to work capably under stress and to juggle multiple tasks within tight deadlines.
• Deep understanding of response marketing