Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

Justworks is seeking a CS Programs and Operations Intern to join our team for Summer 2023. As an Intern, you have a strong desire to learn and contribute. You will have the opportunity to work with prominent leaders to gain imperative knowledge and grow your skill sets while contributing to the overall success of the company. 

You will be working directly with Customer Success, Operations, and other functional leaders to help strategize and execute process improvement, develop standard operating procedures, and support various CS programs & initiatives. This position is perfect for someone who wants experience developing operational acumen and creating efficient processes in a fast-growing business. You will receive a variety of assignments which may include: executing the rollout of new processes, discovery work on internal inefficiencies, and creating documentation around new processes or programs. As a CS Programs & Operations Intern, you also will have the chance to attend fun social events with fellow interns.

Your Success Profile

What You Will Work On

• Execute process improvement recommendations with strong attention to detail, effective communication strategies, and comprehensive documentation.
• Work closely with CS and other teams to identify challenges and perform data analysis to recommend improvements in processes and SOPs.
• Create visuals, dashboards, and reports to effectively communicate your insights on areas of opportunity
• Collaborate closely with cross-departmental stakeholders when launching new CS programs
• Other projects as assigned

How You Will Do Your Work

As a CS Programs and Operations Intern, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.
• Taking responsibility - being accountable, being committed, and accepting ownership for one's decisions, actions, and behavior.
• Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.
• Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things.
• Curious - the innate desire to learn, grow and understand.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

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