Resource Manager, Tax
AprioAbout the role
Join Aprio’s Workforce Optimization team to help clients and internal leaders make better, faster decisions about capacity, deployment, and delivery—maximizing opportunity while protecting quality and the people experience. Aprio is a progressive, fast-growing firm looking for a Tax Resource Manager to join its dynamic team.
As a Resource Manager at Aprio, you will operate as a strategic partner to Practice Leaders, Engagement Managers, and Talent teams to align demand forecasts, capacity plans, and staffing decisions across onshore and offshore delivery. You will translate data and demand signals into clear options and recommendations, proactively manage constraints, and enable consistent client delivery through disciplined workforce planning.
This role strengthens client service continuity and workforce stability by accelerating integration of new business advisory, tax, and accounting professionals into the firm’s operating model—standardizing workflows, clarifying ownership, and improving adoption of tools and processes.
Responsibilities:
- Partner with practice leadership and operations leads to anticipate near- and mid-term resource needs, ensuring training and adoption plans are built into forecasting and capacity models to enable consistent delivery.
- Establish and maintain trusted partnerships with Practice Leaders, Engagement Managers, and Talent partners to enable a coordinated, enterprise view of demand, capacity, and deployment decisions.
- Continuously assess demand signals and capacity trends to surface gaps and timing risks early, and drive mitigation plans in advance of peak periods to prevent last-minute staffing disruptions.
- Leverage deep knowledge of tax pool practices to make sound, strategic trade-off decisions in ambiguity, balancing client commitments, people experience, and firm priorities.
- Own day-to-day visibility to open needs and scheduled assignments, validating accuracy and proactively recommending staffing options to protect timelines and service quality.
- Provide cross-coverage for the Resource Management team by responding quickly to staffing requests for client engagements, projects, and initiatives, ensuring continuity during peak demand and planned absences.
- Standardize forecasting practices and lead process improvements that increase planning accuracy and reduce friction for client service teams.
- Advance the firm’s offshore delivery strategy by identifying transferable work, sequencing transitions, and maintaining quality, turnaround time, and client experience expectations.
- Align with offshore operations to maintain a forward-looking pipeline, capacity view, and weekly staffing roster, enabling earlier decisions and fewer last-minute escalations.
- Facilitate staffing discussions with industry leaders, pod leaders, engagement managers, and project leaders to clarify requirements, confirm readiness, and secure timely resourcing decisions.
- Apply an Agile, test-and-learn approach to adapt quickly to shifting priorities and demand, while maintaining predictable execution through clear routines and cadence.
- Define, implement, and reinforce best practices and standard operating procedures for workforce management and delivery to improve consistency, scalability, and client satisfaction.
- Strengthen relationships with client service leaders to anticipate change impacts and expand change management partnership opportunities that improve adoption and outcomes.
- Monitor timelines, workloads, and utilization to identify conflicts and constraints early, and translate insights into clear recommendations for leaders and engagement teams.
- Track, analyze, and communicate resource management KPIs, using trends to drive decisio
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