AVP, Market Solutions Implementation

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Working Arrangement

Job Description

Market solutions is a newly created function in John Hancock, responsible for bringing major new solutions to market with speed, and then quickly scaling them to meet business objectives.

The AVP, Market Solutions Delivery is responsible coordinating the implementation of new solutions across all functions and business capabilities, ensuring launch readiness through close coordination with Marketing, Sales & Distribution, and Product Development, and then supervising in-market reaction and taking appropriate post-launch actions to ensure market success.

This person will direct a team of delivery specialists and is adept at influencing and coordinating across the business to ensure ultimate market success, and will:

• Ensure comprehensive go-to market plans are developed for each new solution, that they are thoroughly vetted, and that the market opportunity, product fit, and marketing / distribution strategies are understood across the business
• Lead end-to-end delivery of new solutions brought to market, through close collaboration with, and influence of, key collaborators across the business in Product, Marketing, Sales & Distribution, and Operations (including all business capabilities)
• Ensure Marketing and Sales & Distribution readiness and that messages are clearly understood, all vital marketing collateral is developed, and training is complete so that internal and external partners are sufficiently ready at launch
• Own the backlog of post-launch actions to ensure market acceptance, working across the business to ensure agreed-upon delivery and timely resolution of any issues or challenges.
• As a trusted leader throughout the business, report regularly on project status, including key achievements, risks, and challenges – taking proactive measures to remove obstacles to success

The AVP, Market Solutions Delivery is responsible coordinating the implementation of new solutions across all functions and business capabilities, ensuring launch readiness through close coordination with Marketing, Sales & Distribution, and Product Development, and then overseeing in-market reaction and taking appropriate post-launch actions to ensure market success.

This person directs a team of delivery specialists and is adept at influencing and coordinating across the business to ensure ultimate market success.

Job Requirements:

• 10+ years of successfully delivering major cross-functional insurance solutions
• Project management leadership experience – both at “product” and “program” levels
• Experience building and leading impactful teams, and success influencing across organizations
• Deep understanding of project management tools and methodologies, especially agile, and experience putting ideas into practice
• Extensive experience working with senior management collaborators, building trust, and communicating effectively
• Excellent relationship, communication, and influence skills
• Experience in Life Insurance brokerage market highly desirable
• This is a hybrid role, located in Boston, requiring at least 2-3 days per week in our Boston office

How will you create impact?
Through excellent project delivery and execution, and exceptional communication and interpersonal skills, you will work across all functions and capabilities to ensure that the new solutions deliver meet the demands of a highly competitivbrokerage market

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible wor