Coordinator, GBS Supply and Master Data

Discover a Brighter Future 

 

At South32, we are meeting the challenge of enabling a sustainable future through our focus on responsibly producing commodities critical for a low-carbon world.

 

As a collaborative, caring and inclusive company, there is no better place to make a genuine difference. Together we are making a positive, global impact that has the potential to change lives.

 

Whatever career path you choose, we will support you every step of the way to learn, grow and succeed. So, join us, step towards a brighter future and leave your legacy.

 

ABOUT Hermosa

Hermosa, located approximately 75 miles south-east of Tucson, Arizona, is the only advanced mining project in the United States as of 2023 that could produce two federally designated critical minerals—manganese and zinc—as well as silver and lead. The project has the potential to help power the nation’s clean energy future, strengthen the domestic supply chain of critical minerals, grow the local economy, and improve lives in Santa Cruz County and the surrounding community for generations to come.

 

ACERCA de Hermosa

Hermosa, ubicado a aproximadamente 75 millas al sur este de Tucson, Arizona, es el único proyecto de minería avanzada en los Estados Unidos hasta la fecha que puede producir dos minerales designados como críticos por el gobierno federal: manganeso y zinc, así como también plata y plomo. El proyecto tiene el potencial de ayudar a impulsar el futuro energético limpio del país, reforzar la cadena de suministro nacional de minerales esenciales, hacer crecer la economía local y mejorar la calidad de vida en el condado de Santa Cruz y en las comunidades aledañas para las generaciones venideras.

 

WHAT SOUTH32 OFFERS
•    Annual short-term incentive bonus that recognizes both your individual performance and the overall success of the business.
•    When you choose to contribute more into your retirement savings, South32 will match it up to a certain percentage.
•    South32 provides you with 4 weeks paid time off.
•    12 weeks full-paid parental leave for primary carers and 2 weeks full-paid parental leave for secondary carers

 

ABOUT THE ROLE 

As the Coordinator, Supply Services & Master Data you will be responsible for providing support, coordination and administration for the Vendors or Supplier payment queries, activities of the Master Data, Supply Processing and Services functions within GBS and to process notifications and manage supply activities with timely, accurate and customer-focused execution for South32. 

 

Other key responsibilities include, but are not limited to: 

•    Liaise with the respective Business Process Leads where required and/or follow-up on User Acceptance Testing (UAT) activities where required;
•    Manage and take ownership of resolving vendor queries related to purchase orders, goods receipts, invoices, and payments, ensuring accurate resolution and timely responses within the agreed Service Levels Agreement (SLAs);
•    Manage escalated vendor issues that require higher-level analysis, ensuring effective resolution in accordance with South32 company policies;
•    Collaborate with Global Supply teams to resolve complex vendor-related issues, facilitating smooth payment processes and vendor satisfaction;
•    Provide vendors with timely updates on payment status, invoice issues or any adjustments, maintaining professional and effective communication channels;
•    Regularly review and manage Goods Receipt/Invoice Receipt (GR/IR) accounts, ensuring timely clearing of outstanding items and resolving discrepancies between goods receipt and invoice data;
•    Accurately file all source documents received ensuring a comprehensive evidence trail of all transactions performed and interrogate incoming source documents for completeness and accuracy; 
•    Ensure governance protocols of Global Business Services Master Data (MD) requests are followed;
•    Govern all central Master Data changes in accordance with agreed quality standards, ensuring Master Data Integrity;
•    Liaise with the Master Data requestors and/or approvers to clarify Master Data requests;
•    Collaborate with the different stakeholders as directed by the requests and query types;
•    Contribute to maintain a culture of innovation, learning and development and continuous improvement;
•    Ensure compliance to all internal controls, agreements, systems, standards, governance and procedures as well as legislative requirements and statutory reporting;
•    Maintain relationships and provide information to both internal and external stakeholders; 
•    Ensure alignment with and compliance to internal controls including South32 Code of Business Conduct, Group Level Frameworks,