Facilities Coordinator, Events

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

The Events Coordinator will provide support to the Site and/or Assistant Facility Managers and Events Manager where applicable with operational activities in events, vendor oversight and equipment and supplies. They will also provide assistance with maintenance and operations, accounting and finance, occupancy services and helpdesk as needed.

This role requires an enthusiastic, proactive individual, an outstanding communicator with the ability to deliver incredible: customer service, organization, collaboration, leadership, and team development. 

Event Program

• Oversee the full life cycle of events from inception, client collaboration and scheduling to implementation for experiences ranging from meetings to elaborate productions

• Manage an events program and calendar for as many as 65 events per week in meeting and event spaces across multiple  buildings

• Coordinate activities of onsite meeting and events team and assist with event set ups

• Collaborate with other providers, acting as a single team with peripheral services to include internal and external  production, catering, security, facilities, janitorial, movers and equipment providers

• Design fun, educational, social and participatory events engaging the client population (in excess of 3,500 people across multiple locations)

• Lead the evaluation and feedback process post-event and create plan to implement changes and improvements

• Communicate proactively, accurately and impeccably both verbally and in writing 

• Maintain the highest level of customer satisfaction, as evidenced by post-event surveys and general client feedback

• Maintain Events Playbook - innovate and update regularly

Client Relationships

• Proactively develop and manage client relationships ensuring expected service levels are achieved or exceeded

• Foster an environment of constant, quality communication between the team and the client

• Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators

• Deliver an exceptional quality of service to the client, as reflected by client feedback

• Actively support an environment of teamwork, co-operation, performance excellence and personal success.

• Participate in the individual performance management program, and personal development planning 

• Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements 

Estimated total compensation for this position:

58,600.00 – 84,900.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –New York, NY

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

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