Fraud System & Data Analyst (Hybrid in Syracuse, NY)

Empower FCU Purpose: At every stage of life, positively impact members by providing affordable financial services.
Empower FCU Core Values: Fairness, Integrity & Honesty
Empower FCU Strategic Pillars:
• World-Class Employee Experience
• Best-In-Class Member Experience
• Growth for Impact
• Shared Value in the Community
Empower Federal Credit Union offers excellent benefits including...
Medical and Dental Insurance, 401K with Employer Match, Holiday Pay, Paid Time Off and more!

A World-Class Employee Experience: We are at our best when we are developing genuine relationships, looking out for one another, freely and honestly sharing information, and working together. We succeed when we rise above our departments, roles, and individual interests to come together, to move forward together. Each of us plays a crucial role in creating a positive work environment and we encourage all our employees to actively contribute to embracing Empower’s values and supporting those around you.
Be Yourself, Belong with Empower: The strength of Empower is in the unique backgrounds, voices, talents, & experiences of each person. With a culture of belonging, we enable teamwork, spark innovation, and fuel success.

Please note: All candidates will be subject to a background check to determine employment eligibility. For roles that require an NMLS you may be subject to a credit check.


Role:
The Fraud System & Data Analyst's primary role is to drive strategic insights and data-driven solutions to optimize fraud risk management, enhance profitability, forecast losses, and improve operational efficiency across consumer and business products. This role demands a strong blend of analytical insight and cross-functional expertise, empowering the analyst to lead process enhancements and major initiatives independently. Responsibilities include developing fraud detection models, refining rule-based systems, and leveraging large datasets to uncover emerging fraud trends. The analyst will also support real-time monitoring, automate reporting, and contribute to system enhancements that improve decision accuracy and reduce operational friction. Collaboration with key stakeholders across Risk, Compliance, Operations and business units is essential to align fraud strategies with broader organizational goals.

The annual salary range for this position is: $75,699.51-$113,549.27.
Location: Our headquarters are based in Syracuse, NY. We work in a Hybrid Model requiring a minimum of 5 days in office per month.

Essential Functions & Responsibilities:
40% Data Analysis & Monitoring:
- Performs complex analysis of financial data, fraud trends and portfolio performance to understand product performance and improve fraud risk, profitability, performance, compliance with laws and regulations, and operational performance.
- Develop and manage Key Risk Indicators and Key Performance Indicators for fraud performance against products and channels.
- Oversee Operations metrics for risk and performance ensuring accuracy and timeliness.
- Identifies trends based on metrics and portfolio performance and reports them to management.
- Supports execution of large-scale projects, or new project integrations, by conducting advanced reporting and drawing analytics-based insights.
- Leverage insights from data & analytics, industry forums, and channel partners to identify and drive new ideas on improving member experience, operational efficiency, and reducing fraud risk.
30% System & Tool Utilization:
- Operate and maintain fraud detection software, data mining tools, machine learning platforms, and transaction monitoring systems to effectively identify and prevent fraud.
- Develop and implement new processes and solutions to enhance fraud prevention systems and mitigate future risks.
- Collaborate with team to discuss new and emerging fraud trends
- Conduct root cause analysis to identify vulnerabilities and recommend improvements
20% Reporting & Communication:
- Partners across organization lines including Operations, Lending, Technology, Risk & Compliance in the development of risk and performance strategy.
- Translate complex findings into clear, actionable recommendations for key stakeholders.
- Develop compelling vision and data driven business cases for transformation initiatives.
10% Perform all other duties as assigned:
- Including but not limited to department administrative responsibilities.
- Maintain up-to-date knowledge of trends and developments in fraud detection.
- Extended work hours may be required.

Performance Measurements:
See Dayforce (HRIS) for performance goals upon hire & annually.

Knowledge and Skills:
Experience: 3 to 5 years of similar or related experience including:
- Minimum of