Supervisor I

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic feminity. Toda, the brand is a global llife and style house with handbags, ready-to-wear, jewelry, gifts, home decor and more. Polished ease, thoughtful details and a modern, sophisticated use of color- Kate Spade New York's founding principles define a unique style synonymous with joy.

The successful individual will leverage their proficiency in retail to...

Client & Service Expert

• Partner with store manager to develp business driving initiatives that build a repeat business or attract a new customer to the store.
• Commnicate and achieve store productivity targets includingslaes per hour, adt, upt and capture rate.
• Ensure all associates complete the sales training program and deevelops strong product knowledfe across all categories. 
• Model and supervise the selling envrionment, provide consistent couaching on sales training process iin order to ensure the highest level of customer service and sales. 

Leadership Presence 

• Achievement of persoanl sales goals.
• Educate team on sales plans, personal sales goals, store stats and drives team to achieve them.
• Ensure the highest level of service is provided to all customers through extensive product knowledge and completion of product profiles.
• Foster and team environment by creating a fun, competitive, inviting atmostphere.

Building Brand Equity

• Understand and communicate the kate spade new york brand aesthetic, brand philosphy and lifestyle to the sales team and customer.
• Ensure brand and operating standards are met to support brand consistency.
• Ensure store presentation standards are achieved and maintained.

Operational Excellence

• perform and supervise store opening and closing procedures including counting register funds, completing band deposits, opening and closing registers and securing facility.
• Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory. 
• Adherence to kate spade loss prevention policies and operation procedures.

The accomplished individual will possess....

• strong written and veral communication skills
• detail oriented 
• proactive abilitly to muli task and prioritze 

An outstanding professional will have....

• minimum 2-3 years experience in luxyry goods or a comparable retail enviorment 
• college degree preferred
• prior luxury goods experience preferred 

Physical requirements...

• available to work store schedule, as needed, inlcuding evenings and weekends
• standing for extened periods of time
• able to safely lift boxes up to 40 pounds
• comfortable climbing ladders

Our competencies for all employees

• Drive for results: can be counted on to exceed foals successfully; is constantly and consistently one of the top performers; very bottom-lined oriented; steadfastly pushes self other for results.
• Customer Focus: is dedicated to meeting the expectaitons and requirements of internal and external custers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
• Creativity: comes up with a lot of new and unique ideas; easily makes conections among preciously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Interpersonal Savvy: relates well to all kinds of people, up and down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships' uses diplomacy and tact; can diffuse even high-tension situations comfortably. 
• Learning on the fly: learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successess and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
• Perserverance: persues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of reistance or setbacks.
• Dealing with Ambiguity: can effetively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers