Corporate Counsel – Consumer Litigation

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T-Mobile is seeking a highly motivated and collaborative Corporate Counsel to join its Legal team, supporting consumer litigation and dispute resolution matters. This role will be a key member of the Consumer Litigation team, responsible for managing a high-volume docket of consumer disputes, including litigation and arbitration.

The ideal candidate is a business-minded attorney who thrives in a fast-paced environment, takes ownership of matters end-to-end, and delivers practical, risk-based legal guidance. This role partners closely with internal stakeholders across Care, Executive Response, and other customer-facing teams to support T-Mobile’s commitment to exceptional customer experience while effectively managing legal risk

What You’ll Do

• Manage a high-volume docket of consumer litigation and arbitration matters, including individual federal and state claims, small claims matters, and arbitrations
• Serve as a hands-on attorney on assigned matters, including developing case strategy, actively assisting with all aspects of litigation, and driving resolution
• Oversee and strategically direct outside counsel, ensuring alignment with company consumer litigation and arbitration strategy, while ensuring efficient use of resources
• Partner cross-functionally with Care, Executive Response, and other business teams to resolve disputes and improve customer outcomes
• Identify trends and recurring consumer issues and proactively advise the business on risk mitigation and process improvements
• Support small claims and arbitration programs, including preparing internal stakeholders and, where appropriate, handling aspects of matters directly.
• Assist in managing individual and mass arbitration matters and aligning with the broader consumer litigation strategy
• Evaluate when to handle matters internally versus leveraging outside counsel, with a focus on efficiency and effectiveness
• Contribute to continuous improvement of litigation processes, tools, and strategies to enhance scalability and consistency

The Experience You’ll Bring

• Juris Doctor (JD) from an accredited law school
• Active bar membership in at least one U.S. jurisdiction and willingness to get a Kansas Bar License
• 2-4 years of experience as a business attorney, with relevant in-house and/or top law firm transitional experience.
• Preferred 4–7 years of relevant legal experience, with a focus on consumer litigation, arbitration, or dispute resolution
• Experience managing a high-volume docket and balancing competing priorities
• Demonstrated ability to independently handle litigation matters and work effectively managing outside counsel
• Strong business judgment and ability to provide practical, solution-oriented legal advice
• Excellent written and verbal communication skills
• Highly organized, proactive, and able to anticipate issues and drive efficient outcomes
• Experience in telecommunications, consumer protection, or similarly regulated industries is a plus

Why You’ll Love Working Here

• You’ll play a key role in shaping how T-Mobile manages consumer disputes at scale
• You’ll be part of a collaborative, high-impact legal team that partners closely with the business
• You’ll have the opportunity to drive meaningful improvements in processes, strategy, and customer experience

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $123,200 - $222,200

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a perc