Manager, Field Operations

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

As a leader at Sunrun, you’ll bring our leadership principles to life by creating the experience, leading by example, and communicating well & often. You’ll keep score to drive results, develop people to help them grow, and build a deliberate culture where our values shine: We Love People, We Love to Create, and We Love to Run. Most importantly, you’ll attract and retain top talent to help Sunrun build the best team on the planet. Together, we run.​

Key Responsibilities

1. Team Leadership & Daily Operations

• Directly manage a team of field employees across one or more branch locations.
   

• Oversee daily assignments, adjust schedules as needed, and ensure team coverage across the install pipeline.
   

• Coach and develop team members in survey accuracy, safety standards, and inspection readiness.
   

• Travel regularly to job sites to conduct spot checks, resolve issues, and mentor staff.

• Report to upper management on pipeline health and risks. 

• Drive field team progress and assign priorities based on backlog and cycle times within the scope of their team and request other business priorities.
   

2. Quality & Safety Oversight

• Monitor survey and inspection outcomes to ensure compliance with SOPs, NEC codes, and AHJ-specific requirements.
   

• Lead retraining efforts in coordination with training teams for underperforming or newly hired staff.
   

• Conduct site visits and support investigations on failed inspections or survey-related rework.
   

• Ensure consistent use of safety equipment and adherence to safety protocols.
   

3. Workflow Integration & Escalation Management

• Act as the primary point of contact between field functions to reduce handoff delays and rework.
   

• Resolve field escalations, including missing data, failed inspections, or site access issues, in coordination with other departments.
   

• Support continuous improvement efforts to streamline handoffs between survey, install, and inspection phases.
   

4. Data Review & Technical Verification

• Review Foreman Installation Checklists (FICs) and site survey data to ensure technical accuracy and job readiness.
   

• Submit feedback to field teams on recurring quality issues, unsafe practices, or incomplete documentation.
   

• Assist in resolving rejected project data or documentation-related go-backs.
   

5. Reporting & Metrics

• Track and report on key performance indicators including survey accuracy, inspection pass rates, rework volumes, and team productivity.
   

• Contribute to district performance reviews by providing insights into field operations trends and staffing needs.
   

• Collaborate with senior leadership on headcount planning, tool management, and vehicle needs.
   

Qualifications

• Bachelor’s degree or equivalent combination of education and field experience.
   

• 2-3+ years of field operations, inspections, or construction management experience.
   

• Minimum 1 year of leadership or team coordination experience.
   

• Familiarity with photovoltaic system design, code compliance, and residential installation practices.
   

• Experience with Salesforce, GoogleSuite, and/or other scheduling and operations tools.
   

• Comfortable working at heights, climbing ladders, and navigating residential rooftops as needed.
   

• OSHA 10/30 preferred.