Senior Network Engineer
Justworks, Inc.About the role
Who We Are
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
If this sounds like you, you’ll fit right in.
Department
Engineering
Who You Are
As a seasoned professional in network engineering or a related field, you are driven to expand your skills and knowledge further. You have a deep understanding of network security and are dedicated to staying up-to-date with the latest advancements in network infrastructure. Proactive in detecting and responding to network and security events, you are eager to contribute your expertise in a fast-paced and entrepreneurial environment.
As a Senior Network Engineer, you will take on a leadership role, responsible for deploying and maintaining the company's network infrastructure both on-site and in the cloud. Your expertise will be instrumental in designing, analyzing, and supporting the company's LAN, WAN, and wireless networks. Additionally, you will handle escalations and assist in troubleshooting complex network issues, providing Tier 2 and Tier 3 support to internal customers. You will work collaboratively with the IT team to ensure seamless integration and high-performance interoperability with the corporate network.
Your Success Profile
- Extensive experience in network engineering or related fields.
- Proven ability to handle escalations, diagnose, and resolve complex network problems while meeting SLA expectations.
- Proficiency in configuring, testing, and maintaining LAN/WAN equipment and services.
- In-depth knowledge of intrusion prevention technologies, firewalls, proxy, VPN, and remote access.
- Experience with network and telecommunication design and topologies.
- Proficient in Mac (Apple) troubleshooting.
- Familiarity with Meraki, AWS, and network professional certifications such as CCNA is a plus.
- Solid understanding of the OSI or TCP/IP model and layer 2 technologies such as STP, VLAN, ARP.
What You Will Work On
- Designing and deploying advanced LAN, WAN, and wireless networks, including necessary hardware like firewalls, servers, switches, and APs.
- Configuring, testing, and maintaining LAN/WAN equipment and services in a highly efficient manner.
- Handling escalations and troubleshooting complex network issues, ensuring efficient and effective resolution.
- Providing Tier 2 and Tier 3 support to internal customers, addressing their network-related concerns.
- Collaborating with the security team to select and implement security tools, policies, and procedures.
- Creating and maintaining comprehensive documentation for all implemented networks.
- Ensuring timely patching of network hardware in both office and cloud environments.
- Collaborating closely with the IT team to ensure seamless integration and high-performance interoperability with the local corporate network.
- Updating VLANS, ACLs, and Firewall rules as required.
How You Will Do Your Work
As a Senior Network Engineer, your success is based on how you achieve results and contribute to the organization. Your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:
- Good judgment - the exercise of critical thinking, problem analysis, risk understanding, and taking ownership of outcomes.
- Resourcefulness - adopting a can-do approach and optimizing available resources to achieve objectives.
- Teamwork and communication - effectively collaborating with others, building relationships, and fostering a community of knowledge-sharing.
- Influence and leadership - leading by example, mentoring others, and promoting forward-thinking.
- Skills and knowledge - actively learning and applying domain-specific knowledge and best practices to continually improve.
In addition, all Senior Network Engineers at our
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