Senior Associate, Long-Term Care (LTC) Case Support Specialist

 

Location Designation: Hybrid - 3 days per week 

 

 

 

Senior Associate, Long-Term Care (LTC) Case Support Specialist

Advanced Competition Solutions

Role Overview: 

New York Life is seeking a Long-Term Care (LTC) Case Support Specialist to support advisors and consultants in competitive and complex client scenarios. This field-facing role provides real-time case consultation, advanced case design support, and competitive positioning guidance focused on Long-Term Care solutions.

As part of the Advanced Competition Solutions team, this position serves as a dedicated LTC subject matter expert, helping advisors confidently position New York Life’s LTC offerings in affluent and highly competitive markets.

Key Responsibilities: 

• Provide real-time LTC case consultation, illustration guidance, and strategic support to advisors and consultants

• Support complex and competitive LTC cases by helping position New York Life’s solutions effectively

• Partner with product and competitive intelligence teams to stay current on market trends and competitive positioning

• Develop and deliver clear competitive insights, talking points, and sales enablement content

• Serve as a central point of contact for LTC case escalations, coordinating with underwriting, operations, and product teams

• Track case activity and trends to support leadership reporting and continuous improvement

Qualifications: 

• Strong knowledge of Long-Term Care insurance, including standalone and linked-benefit products

• Experience supporting advisors, agents, or consultants through case consultation and illustration support

• Proven ability to collaborate across underwriting, product, operations, and distribution teams

• Excellent communication and presentation skills

• Ability to manage multiple complex cases in a fast-paced environment

• Series 6/63, CLTC, or other relevant professional credentials preferred

Why this role matters: 

Long-Term Care planning is central to helping clients maintain choice, control, and dignity as they age. This role offers the opportunity to directly support advisors in delivering impactful LTC solutions while contributing to New York Life’s continued leadership in the long-term care marketplace.

 

Pay Transparency

Salary Range: $73,000-$104,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

 

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

 

Company Overview 

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. 

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. 

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it. 

 

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.