Ice Cream Manufacturing Supervisor

If you want to work for a global, leading Ice Cream player with €7.9bn Turn Over in 2023, come join Unilever Ice Cream! The Ice Cream business is operating in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. We have strong brands equities: 5 of top 10 selling brands including Ben & Jerry’s, Breyers, Magnum, Talenti, Popsicle, Good Humor, Klondike, and Yasso. We are investing to unlock the full growth potential of Ice Cream as a standalone entity, once we separate from Unilever, which is planned to happen by November 2025. 

Ice Cream has distinct characteristics from Unilever’s other operating businesses and the growth potential of Ice Cream will be better delivered under a different ownership structure. As Ice Cream company we are committed to developing and nurturing talent as we build our diverse and inclusive culture. You will have ample options for career growth and exploration, allowing you for you to explore roles and opportunities across the new organization. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company. We hope that you will want to build the new chapter of our Ice Cream history together with us. 

Background & Purpose of the Job: This position is responsible for key aspects of the integrated manufacturing process. This position also has an overall business responsibility. 

What You’ll Do:

Principal Accountabilities:

People

• Performing all job functions in the safest manner possible.
• Performing all assigned steps in the production and packaging of product, including:
• Interviewing /Hiring – Supervisors are involved in the placement of employees.  This supervisor would ensure that Unilever interviewing/hiring expectations are met including screening, interviewing and orientation of new employees.
• Developing people – The Supervisor must ensure that training is managed in a way that positions the business to be as flexible as possible. 
• Link with HR – This function of this role is to work with HR to understand and determine people related objectives. 
• Maintain all documentation, manuals, invoices, purchase orders, and any other relevant paperwork. 
• Identify best practices as they apply to people. Examples could include but are not limited to line rotation patterns, time off requests administration, safety education, providing coverage for WCM.
• Ensuring that people feel connected to what’s happening through regular communication about the business; always taking a humanistic point of view when relating to or communicating with others.

Process

• Line performance – Supervisors are responsible for making sure that the day-to-day line issues are being addressed and the machine functions at optimum performance daily.
• Technical aptitude – Supervisors must be able to understand the production equipment and be able to solve mechanical problems.
• UMS Facilitation – Supervisors participate as active UMS leaders including focusing on continuous improvement and coordination of production floor tasks related to team projects.
• Line maintenance – it is the responsibility of the Supervisor to make sure that line maintenance is issued and completed. The Manufacturing Supervisor and the Maintenance Supervisor will need to work together and build a harmonious relationship so that the KPI for downtime can be achieved.
• Delegate work assignments with consistency– it will be the responsibility of the supervisor to delegate work assignments to the proper personnel. The supervisor will actively coach as well as follow-ups to ensure those assignments are being completed.
• Product quality – it is key that supervisors ensure production of a consistent and quality product at designated cost.
• Startups and changeovers – This role is very important because of the demand/change of the business. Tasks include implementation of the changeover program, startup check sheets, refinement of the process, communicating, planning, production meetings, etc.
• Work with support departments – It is imperative that the Supervisor works hand in hand with the support departments so that KPIs can be met (e.g., HR, Logistics, QA, etc.). Must understand support department’s purpose.
• UMS, Visual Mgt., 5S – it is the responsibilit