Administrative Assistant to the General Manager - Citizens House of Blues & MGM Music Hall Fenway

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE JOB

Assistant to the General Manager

WHAT THIS ROLE WILL DO

To support the performance and activities of the General Manager at Citizens House of Blues Boston and MGM Music Hall.  Responsible for ensuring administrative organization for the venues and assist various departments with administrative-support as needed.

WHAT THIS PERSON WILL BRING:

Handle all projects and administrative duties as directed by GM

Answer all calls that go to the GM line

Coordinate GM schedule, daily calendar of meetings, events, etc.

Liaison between staff and General Manager

Coordinate/Arrange Corporate VIP/VIP requests, i.e., ticket requests, seating arrangements and lodging, etc.

Handle all ticket requests for GM review, i.e. V.I.P., Home Office, Employee, etc. Must work closely with Box Office management on all ticket requests to ensure tickets are distributed to the correct parties. 

Coordinate/arrange travel for GM and other unit personnel as directed by GM and HR

Organize and maintain GM filing system

Keep books on all venue reports, i.e., Flash, COS, Labor, etc. remove

Keep copy of all vendors agreements on file

Order all stationery for administrative personnel and business cards for all management personnel.

Coordinates parking validation with local garages

Compare services and rates of select vendors such as FedEx, UPS, Cannon, etc., while working with corporate to guarantee lowest possible rates

Responsible for ordering venue office supplies

Negotiate prices for office supplies/equipment and maintain positive relationship with vendors 

Handle all mail service requests for UPS, Federal Express and US Postal Service

May assist with other functions such as data entry and other clerical duties as requested

Works on all donation requests for the venue

Schedule/update LED marquee

Update outlook shared calendar and weekly managers schedules

Handles phones – name changes, changes to phone tree, dial by name directory etc. 

Coordinates with Box Office all group ticket sales

Update staffing document on common drive

Updates daily event information sheets

Coordinates and maintains all marketing material

Issues and tracks employee access passes remove

Assist Other Employees as needed  

Creates GM expense reports and keeps track of purchases

Complete other duties as assigned

Qualifications: 

Required:  

• 2+ years of Receptionist/administrative experience.
• Proficiency with all Microsoft applications  
• Ability to work under heavy volume to meet deadlines  
• Professional d