Legal Innovation Manager - Commercial

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As a Legal Innovation Manager focusing on Go To Market, you will apply your blend of legal understanding and technical prowess to revolutionize our commercial contracting processes.

This position is an indivual contributor role reporting to the Lead Legal Operations Manager.

Responsibility

• Lead the design, implementation, and optimization of AI-powered automated contract creation and review systems within the Docusign Intelligent Agreement Management platform, transforming manual drafting and routing for both customer and supplier agreements

• Leverage Artificial Intelligence (AI) for comprehensive contract reviews and analysis within the GTM context including using AI for precise data extraction (prompt engineering), identifying key clauses, assessing risks, and refining/automating our responses to counterparty edits

• Configure and optimize Docusign Intelligent Agreement Management, to streamline legal workflows across the organization, specifically tailoring them for sales and procurement teams

• Develop and deploy automated workflows for common GTM tasks such as contract requests, NDAs, and cross-functional approvals for customer and supplier contracts which involves disrupting traditional processes to build new, more efficient workflows

• Optimize and evolve commercial contracting playbooks, integrating industry benchmarking, legal best practices, emerging regulatory requirements, and data-driven insights from transaction analysis

• Serve as an internal advocate and evangelist of Docusign’s products, deploying them in GTM and other use cases to drive efficiencies and time-savings for the legal team

• Analyze existing commercial contracting processes to identify and eliminate time inefficiencies, contributing to faster deal cycles and increased commercial velocity across the organization

• Stay updated on emerging trends and advancements in legal technology, AI, and contract automation

• Collaborate with Legal and Product team members on developing agentic solutions to contracting processes

• Provide data-driven insights by tracking and analyzing contract performance and process metrics, supporting reporting on KPIs and demonstrating the value of innovation initiatives

Job Designation

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

 

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• Bachelor’s degree and a minimum of 8 years of relevant legal or other experience

• Experience with commercial contracting principles

Preferred

• Law degree (J.D., L.L.B., L.L.M.)

• Proven ability to understand, evaluate, and apply new technologies, particularly AI and automation tools, to solve problems

• Experience with AI prompt engineering

• Familiarity and experience with legal technology platforms, specifically agreement management systems

• Experience with workflow automation tools, document automation software, Google AI tools, and potentially low-code/no-code platforms is highly desirable

• Experience with Docusign's agreement management tools

• Ability to analyze complex legal processes, identify inefficiencies, and design innovative technological solutions

• Experience managing projects, including gathering requirements, planning, testing (UAT), and deployment

• Ability to help colleagues and stakeholders adopt new tools and processes

• Ability to effectively communicate complex technical and legal concepts to diverse audiences, including legal