Strategic Customer Representative

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Strategic Customer Representative

The primary function of the Strategic Customer Representative is to increase market share within a select group of customers and high-profile job sites. This will be accomplished by increasing product awareness, efficiency of the corporate account office. Evaluate new potential customers to the program. As well as manage the corporate accounts office.

This position will also serve a mentor/liaison role in the overall go to market sales strategy for the assigned area, coordinating efforts between the PCM, DM, RSD, and RVP.

If you are seeking an entrepreneurial, empowering workplace that allows you to:

• Develop a career track

• Leverage your current skills while developing new skills

• Work with an incredible team of people

Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Strategic Customer Representative.

Position Responsibilities:

• Management of customer relationships and account development.

• Will serve in a leadership/mentor capacity to the GT OSR sales force

• Make office and field visits to build on or create new relationships.

• Discuss upcoming jobs and equipment requirements.

• Assist in the bidding process.

• Act as a resource for local and national information.

• Promote specialty businesses including pump and power, industrial, remediation, etc.

• Investigate and resolve any issues including contract, invoice, service, etc.

• Identify new customers.

• Meet with the customer to identify their needs.

• Review the program with the customer and identify the benefits for their company.

• Extend an invitation to the program.

• Create corporate account agreements and complete the new corporate account check list.

• Review the customer’s account with accounts receivable on a monthly basis and resolve any issues.

Other requirements:

• At least four years previous sales management experience.

• Customer service experience required.

• Knowledge of different phases of construction, equipment applications, features, benefits, operation and specifications required.

• Must have excellent oral and written communication skills, along with effective supervisory skills.

• Able to lift, bend, stoop, squat, reach, crouch and kneel.

• Computer literate, including Windows, Adobe Acrobat, and the Microsoft Office suite of products

Sunbelt Rentals is an EOE.

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Knowledge/Skills/Abilities you may rely on:
Knowledge of different phases of construction, equipment applications, features, benefits, operation and specifications required.
Computer literate, including Windows, Adobe Acrobat, and the Microsoft Office suite of products

Safety is key to our culture:

The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.

We value an inclusive and diverse workplace: