Data Center Operations - Data & Analytics Manager

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

 

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.  

Data Center Operations - Data & Analytics Manager

Reporting and Analytics Manager

Job Summary

Equinix is looking for a Reporting Operations Domain Lead to direct the management of the Data and Analytics Operations function.  The candidate will play a key role in driving productivity and efficiency of the operation side of our Data Center Service (DCS) business by devising continuous improvements with the processes and tools utilized. The ideal candidate must be a strong stakeholder manager and communicator, be control-orientated and have great attention to detail. The candidate must also have a passion for data, efficiency, and accuracy as well as proactive behavior in addressing issues and problems and assist in driving the strategy of the business through partnerships across the enterprise. 

Responsibilities

Reporting Operations

• Lead initiatives to provide data sets, services, and infrastructure to help our business stakeholders make sound, data-driven decisions 

• Partner with the wider DCS business, both internally and functionally to drive a unified approach to data requirements to assist in senior management decision making 

• Develop new reporting solutions and accelerators that help to deploy our Data Analytics services at scale ensuring subject matter understanding and application 

• Automate reports and dashboards out of Equinix’s DataMart environment using Tableau 

• Continuously evaluate existing tools and processes to propose solutions to improve or simplify outcomes 

• Manage day-to-day operations of the DCS data reporting team including task prioritization, resource/equipment planning, and reporting 

• Manage, track and report team operational performance metrics to ensure that individual/team goals are met. Helps prioritize tasks that come to the team simultaneously. 

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Product Roadmap Ownership

• Own the overall reporting development roadmap to evolve a cohesive set of product offerings that meet the needs of our broad user base, including New data replication and ingestion, prioritization and coordination with the DataMart Infrastructure unit, continuous enhancements of standardized reporting products, among others

• Coordinate monthly and quarterly reporting activities across production, control, distribution, and business support including, Equinix's Quarterly Operating Review (QBR), DNA Insights Products, Orbis dashboards and self-service tools, and other reporting solutions

Stakeholder Management

• Manage stakeholder expectations and communications within and beyond functional track 

• Know the business environment well enough to identify and proactively include the correct stakeholders to consult in driving key enrichment decisions 

• Interacts regularly with senior management level stakeholders, and demonstrates value realized in the reporting operations process 

Qualifications

• Strong analytic skills: able to clearly link financial results to operational performance drivers, generate alternatives and drive positive change 

• Clear thinking / problem solving: successfully led IT projects/process improvement within operations/finance function involving process improvement; able to quickly grasp new ideas 

• Excellent communication skills: experience working across multiple levels (including executive level), functions and regions; able to clearly communicate complex financial information in an easy-to-understand manner; able to deliver message effectively verbally and in writing 

• Minimum 5 years of experience in managing a team 

• Bachelor's degree in Mathematics, Economics, Computer Science, Information Management or Statistics preferred 

• Experience using Microsoft Excel and PowerPoint 

• Experience using BI