Product Owner, Payments

 

 

 

Requisition ID: 202029

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

Senior Manager, US Payment Products, Global Transaction Banking - New York, NY

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Accountabilities: 

 

• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Oversee a suite of US payment products (including ACH, Check services) to drive revenue growth and customer satisfaction by:
  • Ensuring products are performing as expected and resolving issues that arise in a timely manner with updates to partners and escalations to management as required
  • Determining where product gaps may exist with respect to customer needs, competitive offerings, and trends
  • Providing subject matter expertise and thought leadership to partners as required 
• Review financials, key performance indicators, and trends for:
  • Owning the P&L of the product
  • Working with the pricing and operations teams to drive revenues and improve efficiencies
• Lead the delivery of approved projects:
  • Overseeing the design and implementation of new digital payment products or features
  • Overseeing/Preparing business cases from concept to executive approval
  • Operating with curiosity to challenge the status quo to improve the product P&L 
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. 
• Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

Requirements: 

 

• Self-starter possessing confidence and initiative; able to cope with changing and evolving priorities while identifying new opportunities
• Excellent communication, interpersonal, and strategic negotiating skills
• Knowledge of payments, industry trends and practices, innovative digital platforms, policies and procedures an asset 
• 2+ year experience with transaction banking products
• Product management expertise to enable the thorough understanding of products/services
• A positive attitude combined with confidence to drive team priorities
• Knowledge of the Bank's application systems and their relationships within the Bank is an asset
• Experience working in an Agile environment is an asset 
• University Degree in business, economics, or technology (MBA an asset)

Interested?
At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?
Scotiabank wants you to be able to bring your best self to work – and life, every