Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Business Analytics Consultant within PNC’s Independent Technology Risk Management (“ITRM”) organization, you will be based in Pittsburgh, PA. Responsibilities require time in the office on a regular basis, however some responsibilities may be performed remotely, at the manager’s discretion.

ITRM is a second line of defense team responsible for the oversight and challenge of first line Technology. The ITRM Data Analytics team has several key workstreams to support these efforts. They include:

• Overseeing the Risk Appetite program for Information Security and Technology & Systems including metrics and reporting
• Running the annual Risk Appetite Reassessment to calibrate metrics and thresholds each year
• Automating reporting via Tableau and Alteryx

The Business Analytics Consultant role will be primarily focused on enhancing existing and developing new Tableau reports. This role will lead a Tableau working group with representatives from each ITRM team to identify required enhancements, changes, or gaps in reporting. This role will also support the team with the annual Risk Appetite Reassessment.

Preferred skills for this role include:
• Tableau and/or Power BI
• Leadership
• Project Management
• Stakeholder Management
• Experience with process improvement and/or automation

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Leverages analytical tools to provide business and technical expertise for the analytics process, tools and applications for a business function or business unit to create data driven solutions.
• Recommending appropriate performance measures to be produced including lifts, efficiencies, confidence intervals, and other statistical metrics.
• Analyzing and processing data, building and maintaining models and report templates, and developing dynamic, data-driven solutions.
• Providing business clients with detailed, actionable reports documenting the findings from, data processing, and data analysis.
• Consulting on using business intelligence data for predictive analytics and facilitating implementation of new tools and data marts.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures