Business Director

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role: Business Director 

Location: New York, New York 

About the role: 

For this position, you will work closely with one OLIVER’s Managing Partners, as well as a number of OLIVER’s other Senior Leaders, to oversee a key account. We are looking for someone who has extensive prior experience managing multiple accounts in different categories/industries. Our ideal candidate has an understanding of brand and marketing strategy, the ability to guide agency creative and production processes, a deep appreciation for digital and integrated marketing best practices, and an understanding of reporting and analytics and how to make recommendations based on that data. The main purpose of this role is to provide leadership and mentoring to on-site teams in every position, build relationships with clients at every level, grow business and ensure the smooth running of the account. This role will require travel, overseeing teams located both within the U.S. and to Canada. This is an on-site role, located in New York City. 

What you will be doing: 

• The Business Director works in tandem with the Managing Partner to oversee a portfolio of clients and brands; serves as day-to-day client partner, guiding overall strategy and delivery of agency scope and assignments, and representing OLIVER in integrated agency teams 
• You’ll have a very close relationship with the client-side Studio lead, who views the Business Director role as their “right hand” able to represent them in meetings and build confidence in the studio among client stakeholders. 
• You’ll use your skills to lead (and sometimes push) clients and the onsite agency, creatively and strategically, to achieve solutions that positively impact the business, and of which both client and agency are proud  
• Oversees financial relationship with the client, including oversight of project estimating, annual/monthly budget oversight, development of monthly/quarterly Management Information Pack (MIP) reporting/analysis and review with clients, management of scope 
• Responsible for leading the relationship with client brand/marketing teams, overseeing and actively managing the delivery of projects and programs involving cross-functional teams, from initiation through delivery 
• Partner with each client’s internal OLIVER team to ensure best practices are adhered to, and provide a single, reliable point of contact for projects and information related to their status 
• Help the onsite teams to manage overall capacity utilization and workload 
• Interface with all areas involved in the project which may include strategists, project managers, creatives, external suppliers, clients and various other supporting departments or functions, providing decisive leadership and collaborative problem-solving for the broader group 
• Defines project scope and objectives based on marketing plans, objectives and strategies. Oversees/coordinates all aspects of assignment delivery between project mana