Laboratory Supervisor - Electron Microscopy and Immunochemistry

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

 

About Duke University Health System Clinical Laboratories

 

Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health's diverse patient population by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow.

Occupational Summary

Accountability for day-to-day patient testing activities within the laboratory defined by either single cost center and/or greater than 10 but less than 30 FTEs and/or limited specialized training. Plans, coordinates, and directs testing activities to assure sufficient quantities of supplies, reagents and qualified competent staff are avai lable to meet the standards of care as appropriate for the age of the patients served in a cost-effective manner. Within the clinical laboratories we embrace Duke’s purpose, placing the patient at the center of every thing we do. We do this by demonstrating behaviors that focus on delivering patient and family centered care and embodying the values that promote a positive work culture. We expect every team member to commit to these values and hold each other accountable in the spirit of mutual respect and belonging.

 

Work Performed

 

Supervise the work of laboratory personnel engaged in performing routine and specialized technical procedures, including planning laboratory work, evaluating work performed and handling procedural and technical laboratory problems. Develop and implement quality control programs to ensure reliability of testing procedures, proper function of laboratory equipment and compliance with federal regulations; prepare and maintain applicable records. Prepare technical reports reflecting volume of work, procedures utilized and test results; coordinate the preparation of reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions. Participate in the development of new medical laboratory procedures and techniques; plan, develop and present workshops. Coordinate student rotations to include instruction in laboratory methods and procedures. Design appropriate work schedules for subordinate employees and plans daily work assignments to maintain an adequate personnel complement for laboratory efficiency. Supervise various personnel functions including, but not limited to interviewing, hiring performance appraisals, promotions, transfers, and vacation schedules. Monitor Quality Control, Quality Assurance, Safety, and Inspection Control practices to assure compliance with internal and external regulations. Maintain sufficient inventory of material supplies and equipment for performance of duties; clean and maintain standard laboratory equipment with budgetary guidelines. Utilize various laboratory and hospital information systems and software. Communicate in a professional and courteous manner with patients, family, and other medical personnel as necessary to obtain information for laboratory records, explain procedures, clarify orders, and communicate status. Interact courteously with doctors, nurses and other healthcare providers when answering questions or providing other information. Responsibility for the oversight of the ancillary testing program including quality control, quality assurance, and development of policies and procedures. Interprets accrediting agencies standards or guidelines for ancillary testing program and translates requirement into policies and procedures; initiates corrective action as soon as deficiency is identified; completes checklist and other information sheets required and coordinates on-site inspection of sections for which responsible. Provide advanced problem solving, troubleshooting, interpretation/consultation, verification of specimen quality and test results. Stay abreast of and execute latest technical and management developments including new lab procedures. Demonstrate decision-making abilities in all aspects of performance.

Knowledge, Skills and Abilities

Thorough knowledge of laboratory safety and infection control procedures and practices including standard precautions and hazardous chemical handling. Considerable knowledge of laboratory equipment, instrumentation andterminology. Considerable knowledge of the clinical laboratory procedures. Considerable knowledge of regulatory agencies standa