Senior Technical Project Manager (Unit 42)

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

The Senior Technical Project Manager will be a member of the Global Consulting Operations team and will be responsible for supporting multiple projects concurrently in partnership with our technical teams, clients, and internal stakeholders. This position will be focused on Unit 42's Proactive Service engagements, as well as Digital Forensics and Incident Response engagements, and will report directly to the Sr. Manager for Unit 42 Security Consulting Project Management.

Key Responsibilities

• Manage multiple projects effectively by defining schedules and goals based on Statements of Work (SOWs) and communicating directly with clients where needed

• Maintain and update status reports for external clients and customers

• Identify issues and risks related to projects and overall health of the client; Ensure any identified issues/risks are escalated to the project Engagement Lead

• Partner and guide technical team members to accomplish project goals and objectives, ensuring execution of project tasks, and monitoring progress to completion

• Support the delivery of quality solutions to clients and customers, with a goal of exceeding expectations

• Maintain a strong understanding of the Professional Services team’s skill sets

• Partner with consulting leadership with any staffing needs for each project

• Develop strong partnerships with internal and external stakeholders for each project

• Partner with the Engagement Lead to ensure the projects adhere to budget and time frame guidelines

• Partner with Engagement Lead to look for opportunities to increase client satisfaction and deepen relationships

• Comfortable with managing customer expectations and dealing with conflict

Qualifications

Required Qualifications

• 7+ years of professional experience in Project Management, focusing in one or more of the following: Cybersecurity, Digital Forensics, Artificial Intelligence, or other related technical environments

• Ability to lead multiple large-scale projects creating project plans and ensuring on-time task execution and documentation

• Bachelor’s degree in MIS, Cybersecurity, Computer Science or related field, or equivalent work experience

• Flexibility to work nights, weekends, holidays as needed

• Proven ability to work autonomously, prioritize projects, solve problems requiring meticulous attention to detail, multitask, and communicate with stakeholders at all levels of our client organizations

• Ability to maintain confidentiality and diplomacy

• Ability to communicate effectively in both verbal and written form

Preferred Qualifications

• Previous direct client/customer consulting experience preferred

• PMI Project Management Professional (PMP) certification or equivalent preferred

• Strong proficiencies with Google Suite, Asana, and Clarizen preferred

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates