Senior Sales Operations Manager

🚂 About Pulley

Pulley's mission is to make it easier for anyone to start a company. We believe that more startups should exist and that founder-led companies are more successful in the long term. With Pulley’s cap table management tools, companies can better understand and optimize their equity for the long term. Starting a company is hard enough. Managing equity shouldn’t be. 

We’re a high-performing team looking for passionate, execution-focused, self-starters to help us build the next generation of equity and business management tools for founders in an AI-native world. Pulley is growing quickly with over 4,000 customers including startups like Linear, Runway, Fathom, and Roam.

Our trajectory is fueled by top investors like Founders’ Fund, Stripe, General Catalyst, Caffeinated Capital, 8vc, Elad Gil, among other great angels. All of our growth has been organic, and we’re growing the team to meet the demand.

🌟 About the role

We are looking for a stellar Sr. Sales Operations Manager to own and optimize the entire revenue operations workflow at Pulley. In this role, you will architect and manage the complete customer journey from initial lead capture through renewal, ensuring seamless integration across our full marketing and sales tech stack. You'll partner with Sales leadership to support revenue generation across Account Executive, Account Management, and SDR teams while building sophisticated automation and integrations that scale with our growth.

🛠 What you’ll do

• Full-Funnel Operations: Manage end-to-end prospect and customer lifecycle from lead generation (marketing ops) through closed deals, invoicing, and renewals (sales ops)
• Technical Integration & Automation: Design and implement bespoke technical solutions, API integrations, and workflow automation across our revenue tech stack
• Salesforce Architecture: Build and maintain complex Salesforce configurations including custom objects, fields, workflows, process builders, and advanced reporting dashboards
• Cross-Platform Orchestration: Seamlessly integrate and optimize Pulley's revenue tools including:
• Clay → Website → PLG motion workflows
• Outreach, Chilipiper, Seamless.ai, Crunchbase
• Document generation and signature platforms
• Marketing automation and attribution tools
• Data Engineering & Analytics: Maintain data hygiene, build automated reporting, and create actionable insights across the entire revenue funnel
• Technical Troubleshooting: Debug integration issues, optimize API connections, and solve complex technical challenges that arise in our revenue operations
• Scalable Process Design: Build processes and systems that can handle rapid team and customer growth
• Cross-Functional Collaboration: Work closely with Internal Tools team, Marketing, and Revenue Strategy teams to optimize the complete customer experience

🙌 What you bring

• 4+ years of experience in RevOps or Sales Ops role at high-growth SaaS companies, at least 2 of which you were hands-on in Salesforce administration and customization
• Technical proficiency with APIs, webhooks, and system integrations
• Experience with sales engagement platforms (Outreach.io preferred) and marketing automation tools
• Strong analytical and problem-solving skills with experience building complex workflows and automations
• Comfort working with technical teams and translating business requirements into technical solutions
• Bonus Points: Experience with full-funnel marketing ops, PLG motions, and cross-platform data flows

✨ Why work at Pulley?

• We’ve moved beyond early-stage uncertainty - Our product has traction and we’re building on a solid foundation, but we’re still early enough in our journey where your work will directly shape the company’s trajectory as we scale.
• Make it easier for anyone to start a company - Founders turn bold ideas into reality - building things that might not exist otherwise. Starting a company is hard enough. Managing equity shouldn’t be. Pulley exists to make equity management simpler, smarter, and more accessible for founders from day one.
• Work with a high-performing and passionate team - We value the concept of stunning colleagues and we’re thoughtful about creating a team that is excited about building a great company together. Here are our operating principles:
• Principles ove