Pricing Analyst MBA Intern

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

You will help develop insights and execute strategies to drive growth and improvements in our services & managed service provider business. You will also lead our indirect channel pricing strategy & policies ensuring commercial parity across all routes to market. 

• Lead a project pricing and monetization strategy across service offerings and use relevant analytical techniques to segment the market and make packaging recommendation 

• Develop the pricing and monetization framework for our Technology Workflow products ensuing a fair share of value capture 

• Conduct periodic reviews of price realization across all routes to market and drive recommendations to improve revenue and simplify our selling motion 

• Define, track and measure pricing KPIs, defining actionable decision insights on pricing performance, implement continuous pricing optimization plan and drive this process 

• Conduct and commission end-user pricing studies, including conjoint, competitive market positioning, street price and price elasticity analyses 

• Translate pricing strategy into executable plans partnering cross functionally with Sales Ops, IT, Partner Ops and Sales Enablement teams 

• Assist in identifying new business and growth opportunities to create incremental growth, including new pricing models, pricing promotions, and go to market approaches 

Qualifications

To be successful in this role you have: 

• Currently pursuing an MBA in Finance, Accounting, Economics, Business, or Management Information Systems (on track to graduate by June 2024).  
• Experience with enterprise technology industry across pricing, sales strategy, business operations and/or product strategy 
• Experience with Pricing Strategy, Product Management, GTM, or Business Strategy experience in a technology or consulting firm. Experience in the economic drivers of the service provider space preferred  
• Strong proficiency in synthesizing large data sets with Excel and other BI tools 
• Experience applying value-based pricing theories and analytical methodologies 
• SaaS/IaaS business knowledge with the ability to understand and model the tradeoffs of GTM pricing and monetization decisions 
• A framework or process by which to make decisions. At times, will need to make decisions quickly and often with incomplete data 
• Expertise in designing pricing or marketing surveys such as conjoint analyses, A/B testing, or equivalent 
• Deep understanding of your target users and are adept at understanding their problems and arriving at elegant solutions to those problems 
• An Effective Influencer/communicator and is highly effective in securing buy-in on pricing/monetization strategies from executives and leaders across the business 
• This position is not eligible for employment-based sponsorship.

For positions in California (outside of the Bay Area), we offer a base pay of $45.98/hr plus equity (when applicable), variable/incentive compensation, and benefits. Sales positions generally offer a competitive On-Target Earnings (OTE) incentive compensation structure. Pleas