Assistant Roving Property Manager

Description

Essential Functions

· Be an on-site presence while the Resident Manager is away from the office. 

· Answer the telephone and record accurate phone messages. Respond to incoming requests for materials (applications, maintenance request, etc.)

· Handle on-site emergencies appropriately while on duty, by contacting vendors for emergency maintenance issues, and contacting appropriate law enforcement agencies for criminal activity.

· While on duty, take maintenance requests that are not of an emergency nature for submittal to Resident Manager(s).

· Assist tenants with issues brought to the office.

· Report to Resident Manager(s) on any incidents, calls, and maintenance needs which occurred while on duty.

· Other reasonably related business duties as assigned by Property Manager, Senior Property Manager, and Portfolio Manager. 

· Assist with giving notices for inspections, attend inspections, and complete work orders.

· Assist with the move-in, annual recertification, and interim recertification processes. 

· Keep the waiting list updated on Yardi.

· Assist with duties related to processing tenant applications.

· Keep records, files, and office in order.

· Respond in a timely manner to requests for information via phone or email. 

· Assist in conducting monthly resident events.

· Assist with the monthly rent process.

· Build positive relationships with residents and coworkers.

· Provide assistance at our larger sites and/or fill-in during site manager absences.

· Travel to multiple properties on a weekly basis, depending on task assignments and deadlines.

Requirements

Skill & Knowledge Requirements

· Must have strong communication skills, both verbally and in writing, Spanish language is required.

· Must have strong listening and interpersonal skills. 

· Ability to manage confidential information in a sensitive manner.

· Ability to maintain cultural sensitivity when working with the public and our staff.

· Ability to type 45+ words per minute.

· Ability to work independently, with minimum supervision.

· Proven record of meeting deadlines and manages multiple priorities.

· Strong understanding of the Microsoft Office Suite, program planning and creation of event and program materials (brochures, flyers, etc.)

· Ability to travel 50% of the work week

· Works collaboratively in a team environment

· Ability to prioritize, multitask and meet deadlines autonomously