Analyst Data (DMR parts process)

Additional Locations:  
Requisition ID: 26618 E-ONE manufactures custom and commercial fire trucks including pumpers and tankers, aerial ladders and platforms, rescues of all sizes, quick attack units, industrial trucks, and ARFF (aircraft rescue firefighting vehicles).   Established in 1974, E-ONE has grown to become an industry leader in just a few decades, and today employs more than 1,000 people who manufacture over 400 fire trucks per year. Innovation has been the company's driving force and continues to be the impetus behind its pursuit of innovative technologies. The result is state-of-the-art fire rescue vehicles recognized for superior firefighting and rescue capabilities.   E-ONE is part of the larger REV Group (NYSE: REVG), a leading manufacturer of specialty vehicles for the fire & emergency and recreation markets. REV Group’s extensive vehicle line-up includes models such as ambulances, fire trucks, terminal trucks, RV’s and much more. Our 5,000+ employees continuously demonstrate their commitment to building innovative and reliable vehicles that our customers can depend on whether for a family trip across the U.S. or when responding to an emergency. Rev Group is a veteran friendly employer and hires over 200 veterans and or those transferring out of the military each year.  

Job summary: Responsible for monitoring defective purchased materials, coordinating with suppliers to obtain warranty credits and RMA numbers, arranging shipments, processing credits, and reporting results to management. This role plays a key role in recovering costs, supporting ISO compliance, and improving supplier accountability.

 

 

 

Responsibilities:

• Monitor defective purchased parts and rework activity for potential supplier warranty recovery 

• Coordinate with internal teams (Warranty, Quality, Purchasing, Production, Receiving) to ensure proper documentation is completed 

• Contact suppliers to request warranty authorization, RMA numbers, and credit approval 

• Track warranty claims, RMAs, shipments, and credit status to completion 

• Arrange shipment of defective material to suppliers when required 

• Process and verify supplier credits, ensuring accuracy and timely posting 

• Maintain organized electronic records and documentation in accordance with ISO requirements 

• Generate and distribute regular reports on warranty activity, recoveries, trends, and open claims 

• Communicate issues, delays, or risks to management in a timely manner 

• Identify opportunities to improve warranty recovery processes and supplier performance 

 

 

 

Requirements (education, experience, travel, physical, work environment):

• High school diploma or general education degree (GED) required

• Strong computer skills with proficiency in Microsoft Word, Excel, and Office applications 

• Experience creating and maintaining spreadsheets, trackers, and basic reports 

• Ability to analyze data and present information clearly to management 

• Strong written and verbal communication skills 

• High attention to detail and strong organizational skills 

• Ability to manage multiple claims and priorities simultaneously 

• Comfortable working cross-functionally in a manufacturing environment 

Preferred Qualifications 

• Experience with supplier warranty processing and RMA management 

• Knowledge of supply chain, purchasing, and manufacturing operations 

• Experience using Power BI or other reporting/visualization tools 

• Familiarity with ISO or quality management systems 

• ERP/MRP system experience 

Physical Requirements:

1.                    Lift/Push/Pull- Exerting up to 40 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

2.                    Climbing- Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms.

3.                    Stooping- Bending body do