People Operations Associate

About Foursquare 

Foursquare is the leading independent location technology and data cloud platform, helping businesses connect the digital and physical worlds with precision and purpose. Our products power everything from market analytics to targeted experiences, relied on by some of the world’s most iconic brands.

But what makes Foursquare truly special is how we work. We're a team of builders, problem-solvers, and collaborators who care deeply about impact – both in the products we ship and the way we show up for each other. Great outcomes come from strong collaboration and shared ownership, and we believe growth happens through real challenges – whether that’s leveling up a skill, tackling unfamiliar problems, or pushing a project forward in a new way. If you're excited by cutting-edge tech and a culture that values both autonomy and teamwork, you’ll thrive here.

About the Position

Foursquare is looking for a People Operations Associate to join our team in our New York office; on a hybrid schedule of Tuesday, Wednesday, Thursday in office.

This role will play a vital role in strengthening our employee experience. Reporting to the Senior Manager, People Ops, this position supports a wide range of People Team functions, including systems management, data and analytics, onboarding and offboarding, employee engagement, and benefits administration. The ideal candidate brings a strong foundation in people operations best practices and a passion for building a supportive, efficient, and inclusive workplace.

In this role you’ll

• Act as the first point of contact for employee inquiries, managing and triaging inbound questions and requests.
• Administer day-to-day People Operations, ensuring alignment with internal policies and compliance with federal, state, and local employment laws.
• Support benefits administration, including open enrollment, qualifying life events, plan changes, and resolving employee claims or issues.
• Manage and maintain employee-facing resources, auditing and updating the People Team’s documentation, tools, and knowledge hubs.
• Coordinate the back-end onboarding and offboarding processes, including new hire communications, benefits orientation, asset coordination, and feedback analysis.
• Own and manage People systems and integrations, conducting regular data audits, supporting payroll processing, and partnering with stakeholders to drive accuracy and efficiency.
• Maintain and update employee records in relevant systems with a high level of accuracy, confidentiality, and compliance.
• Partner with cross-functional teams to support key people processes and operational needs, identify opportunities for improvement, and enhance the overall employee experience.

What you’ll need

• Proven experience in a generalist role on a People Team with at least 2 years of experience
• Experience in hospitality or community management is considered an asset to this role
• Accurate data entry skills with great attention to detail
• Effectively prioritize tasks and manage time in a high-volume environment with shifting deadlines and competing demands
• A proactive, thoughtful and timely approach to communication, analysis and problem solving
• Ability to to forge great relationships both within and outside the People Team
• Your own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply!

Benefits and Perks

• Flexible PTO – take the time you need to rest and recharge
• Comprehensive healthcare – industry-competitive medical, dental, vision, and life insurance
• 401(k) with company match – invest in your future with support from Foursquare
• Family planning support – access fertility and family-building programs through Carrot
• Growth Investment Program – funding and resources to support your personal and professional development
• Tech setup – we’ll provide a company laptop and the essentials to help you get up and running smoothly
• Hybrid work schedule – in-person collaboration on Tues/Wed/Thurs for hybrid roles (remote roles excluded)

At Foursquare, we’re committed to offering competitive pay and benefits that reflect market standards and the unique strengths each candidate brings. Actual compensation is based on a variety of factors, including skills, experience, and office location. We also regularly re