Senior People Business Partner

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

• Drive Results: We think big, work smart, and execute fast to transform the future of commerce
• Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
• Champion Customers: We go the extra mile for our customers to help them unlock their full potential
• Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

 

The Opportunity:

We’re looking for a strategic, high-impact Senior People Business Partner to join commercetools and help shape the future of commerce—by building and sustaining a culture where people and performance thrive.

As a key member of our People Business Partnering Team, you will be deeply embedded in the business, working closely with leaders to align People strategies with commercetools' ambitious growth goals. You’ll drive high-impact initiatives across talent strategy, organizational design, leadership development, and performance optimization, ensuring our people practices fuel business success.

This role is for a true partner and problem-solver—someone who thrives in a fast-moving environment, tackles complex challenges head-on, and is passionate about building an engaged, high-performing workforce. If you’re ready to make a real impact and shape the future of how we work, let’s talk.

This role offers a hybrid work environment with three days a week in our local Boston office.

Your Mission:

• Partner with leaders to understand their priorities and challenges, providing strategic people guidance that drives business success
• Advise on org design, talent strategy, engagement, and performance to help teams scale effectively
• Join strategic planning conversations to align People initiatives with commercetools' overall vision and growth goals
• Act as a trusted advisor, bringing insights on people policies, market trends, and best practices
• Support talent management by driving performance reviews, leadership development, and succession planning
• Identify high-potential talent and work with leaders to build tailored growth paths
• Be a go-to partner for employees and managers, helping navigate challenges, resolve conflicts, and foster a strong, people-first culture
• Spot performance gaps early and work proactively with leaders to drive improvements
• Coach and mentor managers on building high-performing, engaged teams
• Handle employee relations cases with fairness, transparency, and efficiency
• Use data and insights to identify trends, drive continuous improvement, and inform people decisions
• Stay ahead of evolving people practices, always looking for ways to optimize how we work

What you need to succeed:

• 6+ years experience in Business Partnering within a People/HR team
• Deep understanding of people management principles, HR best practices, and employment law
• Ability to align people strategies with business goals in a fast-paced, high-growth environment
• Strong interpersonal, negotiation, and communication skills to engage and advise stakeholders at all levels
• Skilled at navigating complex challenges, resolving conflicts, and driving solutions with a balanced approach
• Proven ability to collaborate with diverse teams and foster strong partnerships across the organization
• Comfortable working in dynamic environments; experience in global organizations is a plus
• Ability to anticipate business needs, drive initiatives, and contribute to long-term people strategies

 

Nice to have:

• Professional HR certification (e.g. SHRM-CP, PHR, SPHR, CIPD)
• Solid background in US employment law

 

We care about your growth and well-being

💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks

☀️ Workation: <