Collections & Billing Associate

Description

New England Dermatology & Laser Center has been providing dermatology care to the greater Springfield community for over 70 years. We're looking for an experienced Collections & Billing Specialist with initiative & conscientious work ethics to join our busy specialty practice. 

The collections & billing specialist acts as the liaison to patients, providers and the collections agency for collections accounts. Works with patients with overdue balances according to established guidelines. Makes self-pay collection calls and reminder calls for payments due and sends out collections and discharge letters. Initiates bad debt & collection accounts procedures. Performs billing and payment duties for assigned carriers. Processes timely and accurate billing and payment transactions to maintain accounts receivable within acceptable guidelines.  

Pay

• Hiring range $20.21-$22.46 per hour based on experience and education.

Schedule M-F 7:30a-4p, 40 hours per week (30 minute non-paid lunch)

• 8-hour shift
• Day shift
• Monday to Friday
• No weekends

Work setting

• In-person.  

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible Spending Account
• Free parking
• Individual Coverage Health Reimbursement Arrangement (ICHRA)
• Health Savings Account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

This position reports to Billing Manager.

Requirements

Medical billing or coding certification or equivalent experience.  1-3 years medical office experience, including customer service, insurance, referrals, basic coding knowledge and charge entry required. 2 years collections experience and dermatology experience preferred. Accuracy, speed, organization & good judgment, strong interpersonal skills, including tact, diplomacy, persistence and persuasion and attention to detail required.  

 The regular work location will be Westfield, with willingness to travel to other offices as needed.