Credit and Collections Specialist

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

Job Description:

• Timely collection of assigned accounts
• Customer account investigations for new accounts, customer credit limit increases/decreases & general account updates
• Follow up on disputes in a timely manner and work with salespeople and customers to resolve
• Approves order/ticket releases for credit accounts
• Helps customers with questions, problems on their account & statement clean up
• Cash applications questions and inquires
• Develop, maintain & enhance customer satisfaction
• Audit work as assigned
• Complete trade references
• Perform routine clerical support such as copying, filing, maintaining records and files
• Other duties and projects as assigned

 

Technical and Professional Skill Requirements:

• Ability to organize and prioritize work
• Ability to take ownership of tasks
• Ability to effectively communicate verbally & in writing
• Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)
• Ability to adjust work schedule in accordance with job objectives
• Must have strong and accurate data entry skills

 

Qualifications:

• 2 years of Credit and Collections experience and/or Bachelor’s Degree
• Strong attention to detail, accuracy, flexibility, organizational and interpersonal skills, team-oriented and strong analytical skills
• Ability to perform several tasks simultaneously to meet critical deadlines
• Experience with third party collections software preferred
• Experience with commercial credit reports and commerical banking platforms preferred
• NACM Designation preferred
• SAP experience preferred

 

Location:

Raleigh, NC – Hybrid Schedule – 3 Days in office, 2 says remote, weekly

 

Job Type:

Full Time – 40 hours a week

 

Reports To:

Corporate Credit Manager

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.