Senior Manager, Supplier Management

 

Work Location Type: Hybrid 

 

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

 

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

 

 

Position Details:

We ask that you have holistic business understanding and systemic thinking, analytical mindset and collaboration skills.  You will have North American strategic responsibility for the supplier relationships and cost of goods sold across multiple product categories which range from $200M - $400M in COGS to $400M, $400 M to $800 M in sales.

 

You will work with Grainger International to guide a North American strategy with aligned suppliers. You will negotiate profitable business, ensure the implementation and compliance to agreements both with the customer and field-based sales resources and Grainger resources.

 

You will report to the Director, Supplier Management.

 

You Will:

Negotiate Win-Win Solutions:

• Develop and implement SRM plans by working directly with supplier leadership of strategic suppliers to assure Grainger's goals are met.
• Use supplier relationships to meet end-to-end needs across the business to improve customer and team member experience and grow revenue
• Develop relationships with vendor partners, focusing on assortment plans, product cost, pricing, logistics, volume rebates, etc.
• Develop deep supplier relationships with strategic suppliers to include data review and analysis, performance management and development and improvement of end-to-end value, and bring innovation to the business

 

Manage complex supplier relationships:

• Be the single contact for supplier and internal partners for all supplier related issues
• Develop the vision, strategy and implementation plan for specific strategic supplies to meet the strategies and long-range requirements to deliver the maximum value for Grainger
• Build relationships with suppliers in North America. Will work with decision makers within the supplier's organization including Vice Presidents, Presidents and CEOs
• Lead efforts to help improve supplier relationships with Grainger
• Collaborate with merchant and other partners to review impact of inbound management issues on national brand product assortment sourcing strategy and determine action plan
• Design a price/cost management strategy, which provides market competitive pricing
• Implement processes to monitor division satisfaction with suppliers and the central sourcing department
• Support the Supplier Performance Manager in the collection, synthesis and communication and feedback of performance metrics
• Inbound from supplier (examples): supplier-driven product discontinuations, procure to pay issues, manufacturing issues, supplier relationship severance, product underperformance (damages, quality, warranty, etc.), product cost change (cost season and other one-offs), new product development opportunities
• Outbound to supplier (examples): sales force, quotes, RFP, cross-reference, and sourcing support, SSGP, escalations to guide business partner needs (PI, compliance, legal, supplier performance, Zoro, etc.), proactive management of commodity adjustments and business environment changes (bankruptcy, sale of supplier, market changes, etc.)

Achieve Results Through Others: