Clinical Program Assistant

Under the direction of Clinical Pharmacy Leadership and Clinical Pharmacist, the Clinical Program Assistant will perform assigned tasks necessary to support comprehensive clinical pharmacy services and disease management programs provided by the Clinical Pharmacists. The Clinical Program Assistant will be organizing and collecting clinical information for the clinical pharmacy appointments and medication reconciliation process. Perform chart reviews to identify patients who may benefit from clinical pharmacy services based on a combination of medical and pharmacy triggers. Contact patients by phone to explain the purpose of the clinical pharmacy service and record information from the patient regarding their medications in preparation for the Clinical Pharmacists to review. Ensure patients leave clinical pharmacy visits with appropriate education materials, follow-up plans, and return appointments. Collect health outcome data and assemble reports as needed. Provide excellent customer service for our patients, health care providers, and other caregivers.

The Clinical Program Assistant will work collaboratively with the Clinical Pharmacists, clinic caregivers and other health care providers to help support the clinical pharmacy services to provide optimum patient care.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Within 2 years of hire Pharmacy Technician Certification
• 2 years Healthcare experience in a clinic, retail pharmacy or other practice environment involving patient interaction

Preferred Qualifications:

• Successful completion of a pharmacy technician program 
• Upon hire: Pharmacy Technician Certification Board Certification Or

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the Cal