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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Are you ready to Transform Facilities at JLL? We’re looking for an Assistant Facilities Manager on a large client account supporting our Global Real Estate & Facilities IFM team. You will help the FM team to oversee several client buildings managed by JLL. 

Role Purpose

Reporting to the Facilities Manager and working as part of the overall Facilities Team, the Assistant Facilities Manager will manage a range of soft services and provide the necessary support to ensure the efficient and effective running of the site.

What your day-to-day will look like: 

• Manage the team providing first line soft services to the site(s), including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services
• Monitor and maintain office equipment and supplies
• Manage and maintain regular contact and meetings with relevant vendors - to report on issues, recommendations and cost estimates
• Weekly walk-round with the vendor cleaning manager ensuring cleaning quality standards are maintained
• Manage Trouble Ticket (Remedy) requests (helpdesk) - interface with internal customersand action queries promptly in line with service level agreements
• Manage daily health & safety issues – maintaining regular scheduled meetings and records of the fire and safety teams/fire drills/safety equipment/training
• Travel/Visitors’ support – interface with locally approved hotels – assist Client global travel & hotel managers in information gathering and communicating up to date information to staff.
• Assist in the organizing of internal and external Client events
• Managing the quality of conferencing facilities
• Manage food and kitchen facilities – provide direction to housekeepers
• Raise purchase orders
• Manage Wiki pages and other communication channels for the site(s)
• Deputise / provide cover for Building Operations Engineer / Facilities Manager when appropriate
• Responsible for all other duties and tasks as assigned

Required Skills and Experience:

• High School Diploma or equivalent OR successful completion of a 4+ year degree can be considered equivalent to work experience
• Two (2)+ years of proven work experience as an assistant facilities manager or coordinator in the commercial real estate management industry as a third-party provider, corporate, or as a consultant
• Must be located in the bay area (relocation assistance is not available for this role)
• Experience using Computerized Maintenance Management System (CMMS)
• Must have reliable transportation to drive to client buildings close by as needed
• Excellent customer, computer, managerial, verbal and written communication skills 
• Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives 
• Understanding of basic technical aspects of property (mechanical and electrical systems). 
• Computer proficiency experience with Microsoft Office Suite
• Ability to work independently with little supervision and effectively deal with stressful situations. 
• Candidate also needs to be: Self-motivated; confident & energetic, Flexible (able to adapt to rapidly changing situations) and, Goal-oriented (able to focus on meeting all performance targets)

Preferred experience and skills: 

• Military service or higher education in a related field such as business, hospitality, facility/property management is desirable
• Corrigo CMMS exposure is desirable

Please submit your application with an updated resume, location, and contact information.
If you're a current JLL employee, please apply using the Internal Career Site.

Have a Referral for this role? Log into Refer2JLL to submit them for the opportunity

Estimated total compensation for this position:

65,300.00 – 94,700.00 USD per year

The total compensation range is an estimate