Scheduling Support Specialist

Location: Orlando, United States of America

Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.

When you rely on airlines to connect you in flight, you rely on Thales. In an increasingly fast paced world, we make the unpredictable, predictable by connecting and entertain passengers to make your life better. Combining a diversity of talents, we master the decisive moments that matter to passengers and airlines. Whatever it takes.

Scheduling Support Specialist

Orlando, FL (Onsite)

Position Summary

Thales is looking for a Scheduling Support Specialist to support the Master Scheduling Team in the planning and execution of short-term schedules to optimize the flow of materials and resources within Aviation Global Services (AGS) operations. This role ensures alignment between customer demand, operational capacity, and the mitigation of constraints.

In this position, you will also collaborate with cross-functional teams, including supply chain, repair line management, and customer support, to maintain schedule adherence and on-time deliveries.

Key Areas of Responsibility

• Coordinate with supply chain, repair station, and customer support teams based on Master Scheduling direction, ensuring alignment of capacity and SLA requirements.
• Monitor adherence to schedules and resolve bottlenecks or resourcing conflicts; Expedite constraints to the master schedule (Receiving, Shipping, Order Fulfillment, Repair Station) based on guidance from the Master Scheduler.
• Conduct post-mortem reviews and analysis to determine why opportunities were missed; Pull and analyze data from ERP systems to support schedule accuracy and decision-making.
• Identify areas for improvement in scheduling processes and support continuous improvement initiatives.
• Ensure accurate and timely updates of schedule-related data in SAP or other planning systems.
• Communicate delays, changes, or risks to schedules to relevant stakeholders; Support, maintain, and develop reporting requirements, including but not limited to schedule adherence, lead times, OTD, and operational throughput.

Minimum Qualifications

• Bachelor’s degree in Business, Supply Chain, Finance, Economics, Engineering or a related field, or an equivalent combination of education and work experience.
• Familiarity with ERP systems, such as SAP, for scheduling and planning.
• Strong communication and collaboration skills; Proficiency in Microsoft Office Suite, particularly Excel for data analysis.
• Analytical mindset with attention to detail and problem-solving capabilities.
• Exceptional multitasking skills and the ability to manage time effectively to meet tight deadlines.
• Ability to adapt to changing priorities and handle multiple tasks in a fast-paced environment.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

Special Position Requirements

• Schedule: Core Business hours, Monday through Friday (7am EST to 4PM EST); flexibility for operational needs maybe required.
• Physical Environment: Office, Repair Station, Production, Warehouse.
• Physical Demands: Must be able to sit for extended periods and lift up to 20 lbs. occasionally.
• Travel: This position may require domestic travel 5%.
• Regulatory Compliance Requirements: None.

What We Offer

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: 

• Elective Health and Dental plans. 
• Retirement Savings Plan with a company contribution and a match, and without vesting period. 
• Company paid holidays, vacation days, and paid sick leave. 
• Company provided Life Insurance.

Why Join Us?

Say HI and learn more about working at Thales click here.

#LI-Onsite

#LI-AR1

This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and loca