Manager, Market Performance & Operations - Kansas

We are actively recruiting for a Manager, Market Performance & Operations to support our Kansas market. The Manager, along with a team of Practice Transformation Specialists, will deploy necessary education, services, and tools to support core ACO transformation initiatives resulting in higher quality and reduced unnecessary cost of care. The success of the Manager will be measured by meeting the quality and cost goals of the ACO, maintenance of high levels of practice satisfaction and effective management of a local field team. 
The Manager, Market Performance & Operations demands a solid foundational understanding of the healthcare delivery system for primary care practices and/or community health centers, and exceptional leadership and management skills. This Manager is passionate about population health and highly mission-oriented around providing better care to patients while reducing costs and leading a high-performing team.  Best candidates have related experience in a client or physician-facing, project lead in the healthcare industry. Relevant positions include - Office Administrator or Manager in Physician’s office or hospital setting; Project Manager at Health Plan; Nurse Manager in a clinical setting; Healthcare Management consulting. 
This is a work-from-home (remote) position. Candidate will need to travel within the OH area up to 15% (post-pandemic) and occasional travel to Aledade’s HQ in Bethesda, MD.

This Manager must:

• Have strong project management skills necessary to coordinate and support care delivery transformation within physician practices in the ACO.
• The responsibility for managing multiple concurrent initiatives, including facilitating communications between internal and practice-facing team members. 
• Be viewed as a strong leader with expert knowledge of initiative status across each practice, working internally with various Aledade teams and across dynamic groups of local stakeholders to develop action plans around barriers and get the job done. 
• Provide field staff and practice staff education, technical assistance, goal setting, and applying rigorous project management discipline to ensure partner practices achieve their goals, leading to improved health outcomes for patients and savings to the healthcare system. 
• Continuously educate partner practices on practice progress to goals and healthcare market trends, experience with healthcare data analysis is a plus. Implement practice savings goals and leverage the expertise of other Aledade team members to achieve the goals.

Responsibilities:

• Execute on direction from the Executive Director, Regional Medical Director, and/or Market Presidents, and internal team members as necessary to achieve practice transformation goals.
• A strong leader to guide Practice Transformation Specialists in individual initiative planning efforts, tailored for each practice.
• Apply project management skills to execute, monitor, and control ACO activities planned or in progress to ensure an optimal balance of schedules and resources to meet milestones.
• Prioritize multiple initiatives, mitigate risks, and analyze schedule variances to understand and resolve root causes.
• Create presentations for ACO Board of Directors and record Board minutes.
• Deployment of Aledade’s products and services, workflow redesign, EHR optimization, quality measure reporting support.
• Cultivate in-depth relationships with practices and regional partners, including regular status calls and in-person meetings, to set strategic priorities, report results, monitor utilization and costs, and identify opportunities for growth and savings.
• Manage the onboarding process of new practices and plan for onboarding success.
• Facilitate regular meetings with practices to educate practice staff, build ACO buy-in, identify and resolve barriers, monitor progress, and gather practice satisfaction, feedback, and lessons learned.

Qualifications:

• Graduate of an accredited college or university in healthcare, health technology or information systems-related program. Significant and relevant work experience in lieu of educational requirements may be accepted
• Experience with value-based care concepts including the triple aim, risk stratification, and accountable care.
• Excellent computer skills using Excel and willingness to learn additional software applications.
• Skilled with using data to drive planning and evaluation of success.
• Experience with relevant competencies include practice management, project management, account management, analytical problem solving, and strategic insight using healthcare analytical skills.
• Ability to perform project management and account management best practices including project planning, schedule management (activity and resource definition), scope