Omni/Ops Team Lead - Full Time

What you will do 

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.  

• Execute store shipment deliveries and store fulfillment activities, leading team in accurately and efficiently processing product and picking, packing, and shipping orders to maximize productivity. 

• Lead shortage control and inventory accuracy in designated areas by acknowledging manifests, applying sensor tags, executing product transfers, and processing damaged items timely. Champion team knowledge of inventory management, asset protection procedures, safety guidelines, and security protocols. 

• Communicate daily goals and key tasks. Maintain equipment, devices, communication boards, and organization of back-of-house, store fulfillment, and customer pickup areas to promote efficiency. 

• Utilize omni and operations planning tools to determine forecasted unit projections, inbound and outbound shipment activities, and required labor hours to execute. Participate in weekly leadership workload planning meetings to ensure all omni and operations tasks are planned and scheduled.  

• Track store supply usage and place replenishment orders to maintain adequate levels. Support the team in execution of facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities. 

• Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on updated forecasts and business needs. 

• Model behaviors that support building team knowledge to enhance individual and store omni and operations results. Enhance performance by assisting with onboarding, initiating teaching opportunities, and supporting associate’s continued learning.