International Product Development Manager, Professional Education

Overview

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

 

The American Heart Association has an excellent opportunity for an International Product Development Manager in our Healthcare Business Solutions, global product development department!

 

This position can be home-based.

 

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

 

#TheAHALife is our company culture, our way of life, reflecting our diversity and inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, Twitter, and at heart.jobs.

Responsibilities

This individual will be responsible for the localization of lifesaving CPR, first aid, and emergency cardiovascular care training and learning programs, clinical products, and healthcare solutions. Responsible for the localization, development and production, revision, fiscal management and budgeting, and quality standards for assigned products from initiation through market rollout.

 

• Leads project teams in the localization of content, portfolios, and products. Ensures team’s adherence to a general product development process used across the department.
• Manages the localization of multimedia deliverables (videos, e-learning modules, simulation scenarios, books/e-books, apps, websites, etc.) for assigned programs and products. Conducts and manages review and testing of prototypes and product iterations. Proactively collaborates across project teams to ensure products efficacy and consistency.
• Applies product, language, and content specific processes and style guides during localization and reviews content and product to ensure that translated materials meet the Association standards for accuracy before publication.
• Update and maintaining product, language, and content specific style guides and translation memory tools for assigned projects.
• Forms productive partnerships with team members and stakeholders at all levels. Effectively uses informal authority to direct, influence, and motivate others. Earns respect of team members based on demonstrated expertise and leadership. Solicits and acts on feedback to improve relationships and mission impact.
• Develops a deep understanding of the audience (healthcare providers and laypersons), science, content organization, and modes of delivery for assigned products. Learns about current user needs and product issues.
• Demonstrates an understanding of the reasoning behind key organizational policies, practices, and procedures.
• Trains, motivates, and engages volunteer and paid subject matter experts. Effectively assesses and leverages volunteer skill sets and interests by developing and utilizing volunteer roles in meaningful ways.
• Partners with a project manager, language service providers, and other vendors to develop project scope and timelines. Ensures all internal and external team members meet standards and deadlines outlined in project plans.
• Adheres and monitors project budgets, and monitors contracts supporting assigned projects.
• Identifies and solves product issues by performing corrective/preventative action. Addressing questions and concerns from field in conjunction with Science and Training Department.
• Contributes to departmental goals of maximizing processes and product specifications for rapid content updates.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• Two (2) – Five (5) years of relevant experience.
• Proven skills and direct participation in the translation, localization, review and editing of scientific, technical, Life Science, or multimedia content for multi-language/multi-cultural markets.
• Experience working with subject matter experts and managing and participating in a formal review process.
• Experience leading program/product development projects.
• Proven ability to deliver on schedule and within budget.
• High level of detail orientation, without losing sight of the broader vision.
• Ability to make a timely decision while considering multiple factors and opinions.