Senior UX Designer

Job number: 791

This is a remote position.

Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people’s needs and transform their experience of government.

Work on things that matter

Our collaborations have shaped some of the defining moments in public-sector service delivery. We’ve helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we’re also changing how the government approaches technology.

Built for a remote life

Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.

Committed to high expectations and a welcoming culture

Ad Hoc values acceptance, accountability, and humility. We aren’t heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.

The Federal Civilian business unit supports many customers spanning the federal, commercial, and nonprofit space. Our customers include NASA, the General Services Administration, Office of Personnel Management, the Library of Congress, Health & Human Services, and the FDIC. We partner with these agencies to build new capabilities, deliver products, establish data as a strategic asset for informed decision-making, modernize legacy systems, and build the digital service infrastructure necessary to scale their mission impact.

Primary Responsibilities

Senior Designer serves as an emerging individual contributor within a team, expanding your leadership, guidance, and mentoring skills. With the support and guidance of leadership, you will be responsible for supporting the goal of meeting scope, schedule, and delivery requirements. You will interact with stakeholders and utilize influential skills to drive improvements in design processes and practices. Primary expectations of a Senior Designer include:

• Deliver UX design work across program workstreams including discovery artifacts, user flows, wireframes, low and high fidelity prototypes, and usability testing plans in Figma using federal Design System components
• Serve as a subject matter expert on accessibility tools and techniques, annotating Figma designs with keyboard navigation, ARIA patterns, focus management, and screen reader labels before sprint planning
• Conduct stakeholder interviews, workflow observations, usability testing, and competitive analysis, synthesizing findings into actionable artifacts such as personas, journey maps, storyboards, and research reports
• Develop and implement design test cases and test plans, supporting validation of designs against WCAG 2.1 AA and Section 508 compliance standards
• Contribute to the Design System component library, proposing new patterns and visual design artifacts through the established governance workflow in collaboration with senior designers and frontend engineers
• Collaborate with engineers, QA, product owners, and accessibility specialists to validate designs for technical feasibility and Section 508 compliance before sprint commitment
• Develop and present compelling artifacts and presentations that translate complex regulatory and policy requirements into clear, user-centered design solutions for federal stakeholders
• Participate in iterative design activities including participatory design sessions, design critiques, and analysis and synthesis working sessions
• Proactively partner with Senior Designers, remaining receptive to mentorship while also coaching junior designers with actionable, growth-oriented feedback
• Identify design risks and communicate recommendations to mitigate them to program leadership
• May lead accessibility tasks including Section 508 compliance and emerging accessibility standards

Basic Qualifications

• 4+ years of relevant UX and product design experience and a Bachelor's degree, or equivalent additional experience in lieu of a degree
• Must meet federal suitability requirements and pass a background investigation as a condition of employment
• Proficiency in Figma for wireframing, prototyping, and Design System contribution
• Demonstrated subject matter experti