Account Supervisor (Medical Education)

Who We Are

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

About VML Health: 

VML HEALTH is a global healthcare agency that partners with healthcare clients across a broad definition of health, from high science to wellness and everything in between. It operates fluidly within the VML agency, as a core group of health specialists (a ‘vertical’) that has the benefit of autonomy in management, but with support of non-health expertise. 

At the heart of health is the story of life – all the highs and lows, ambitions, and possibilities. But facing a health challenge can suddenly pull people away from these stories, knocking them off course.

Our purpose is to bridge this gap, bringing people closer to life and all its meaning. We gain a deeper understanding of Healthcare Professionals’ and patients’ needs, behaviors and lived experiences through what we call ‘radical empathy’.

VML Health creates connected brands that get to the heart, bringing people closer to the lives they want to live.  Get to the heart. Connect for life.

International Meetings and Science (IMsci), a division of VML Health, works with companies to build world-class healthcare and pharmaceutical brands among medical professionals and consumers, with a transmedia storytelling approach that covers medical education strategies.

What we're looking for:

The Account Supervisor (AS) serves as the authority and partner to their assigned client accounts for the company’s medical education products or services ensuring that all projects are progressing as needed, identifying additional client needs, and selling in new projects and services to meet those needs.

What You'll Do:

• Ensure team is adhering to internal processes (i.e, server filing, status reports and tracking, client communication documents, time sheet submission, editorial submissions, etc.).
• Understand current and future deliverables and set timelines and expectations for successful execution of projects.
• Establish a presence on the team through flawless execution, asking questions, volunteering for new experiences, making suggestions, and mentoring junior team members.
• Understand the requirements of a variety of medical education projects and share your knowledge with junior team members.
• Interact with and schedule services provided by outside vendors.
• Develop good working relationships with key opinion leaders.
• Engage with the client through clear written communications and participation in live meetings.
• Keep your manager informed of client activity/issues/opportunities.
• Get involved in brand planning and strategy sessions.
• Learn about the therapeutic markets to which the brands belong and proactively stay abreast of market trends and new product entries.
• Assist in the preparation of new business pitches and use them as a tool to further develop your presentation and strategic thinking skills.
• Participate in the development of breakthrough creative and innovative programs.
• Review materials to ensure high-quality agency output, reflective of consistently superior creative and innovative products and offer your opinions to the account team.
• Teach junior staff how to evaluate and comment on creative work.
• Identify new talent and technologies we can work with to support the creative nee