Senior Director, Sales Engineering - US

A product you can believe in. Immersive Labs is the leader in people-centric cyber resilience

We have an exciting vision for cybersecurity - one that puts people at the center of cyber. Our cyber resilience SaaS platform is an agile, hands-on solution that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations, rather than one-off training sessions.

We help the world’s biggest brands like Citi, Pfizer, Humana, and HSBC, protect their revenues and brand reputations.

Founded in 2017 from a cargo container in Bristol, UK, Immersive Labs has progressed to the global stage and has secured over $180 million of funding.

“The speed at which Immersive Labs produces technical content is hugely impressive, and this turnaround has helped get our teams ahead of the curve, giving them hands-on experience with serious vulnerabilities, in a secure environment, as soon as they emerge.”

- Head of Global Cybersecurity Operations, HSBC

The Opportunity

We’re looking for a Senior Director of Sales Engineering to lead, build and grow our global Sales Engineering teams. In this role you’ll  be responsible for all aspects of building and managing a dispersed team of high-performing Sales Engineers & working in tandem with our Sales org to grow Immersive’s global footprint. You’ll promote and instill best practices, technical acumen, and value-based selling to support a seamless customer journey and goal achievement.

What You’ll Do

• Lead our Global Sales Engineering teams by providing mentorship, coaching, and guidance to instill company values, technical acumen, best practices, and strong work ethic in our Sales Engineers

• Drive a high performance team to deliver against assigned sales goals while prioritizing a high-quality experience for customers and colleagues

• Function as a trusted advisor by engaging with prospects and customers during the full customer journey to support the team, region, and customers’ success

• Hire, enable, and create development plans for Sales Engineers to ensure team members successfully onboard, execute, and progress in professional growth

• Embrace and promote collaborative, high-energy, and “winning” culture

• Prepare and deliver analysis of business trends and SE metrics, draw conclusions based on data, and make strategic directional recommendations

• Maintain high level of communication with other executives, to share relevant metrics on achievement, as well as observations and recommendations on areas for improvement (process, tooling, communication)

• Work closely in collaboration with business areas to support initiatives aligned with Immersive Labs’ OKRs to demonstrate successful key results

• Relay customers technical requirements and needs to the product team for development

• Work closely in collaboration with business areas to support initiatives aligned with Immersive Labs’ OKRs to demonstrate successful key results

Who You Are 

• 15+ years of experience in Sales Engineering, with at least 8-10 years managing and directing a Sales Engineering team, preferably in a high-growth Cybersecurity or SaaS company. 

• Experience managing and leading a quota carrying team

• Expertise in IT fundamentals (computer hardware/software, databases, networking, security, and software development) 

• Authoritative knowledge of information security concepts, domains, compliances, and standards

• Hands-on experience with Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), public cloud environments, etc

• Experience leading technical presentations for both technical and non-technical audiences across all levels

• Demonstrated ability to successfully implement processes that drive performance and increase scalability 

• Proven ability to present technical solutions effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business topics 

• Proven ability to inspire and grow teams to their full potential particularly in sales environments.

Immersive Labs’ growth has been fueled by our values that underpin everything we do, here's how they relate to this role:

• Driven - We are innovators and market-creators, constantly moving forward to achieve results in support of our mission.

• Inclusive - We are passionate about creating an environment of inclusion and respect for our employees, customers and partners, everyone has opportunities to thrive.

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