Customer Service Specialist

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YOUR TASKS

•    Pricing for customers
•    Verification and entering transport orders to the system
•    Ongoing customers support, providing information, searching for solutions
•    Care of the compliance of the process carried out for the customer
•    Providing a high level of customer service quality
•    Preparing reports for customers

OUR EXPECTATIONS

•    Experience in customer service
•    Ability to use MS Office package in practice (in particular Outlook and Excel)
•    Good knowledge of Polish and English language
•    Ability to work in a busy and unpredictable environment
•    Focus on achieving results and continuous self-improvement
•    Motivation to provide excellent service to our customers  
•    Ability to cooperate effectively with others
•    Experience in transport, forwarding or similar

OUR OFFER

•    Employment contract
•    Comprehensive onboarding program
•    Internal training catalogue
•    Possibility to implement new ideas
•    Sports card
•    Private medical care
•    Group insurance
•    Sharing the costs of English course
•    Bonus payment system
•    Holiday bonuses
•    Employee referral program
 

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