Senior Manager - Next Generation B2B Product Management; GMNS B2B

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

 This leader will serve as the voice of the supplier within GMNS and Global Commercial Services (GCS) while also acting as a connector across multiple stakeholders to drive product strategy, execution, and adoption. The role requires comfort operating in white space, translating emerging needs into structured plans, and program-managing complex product initiatives from concept through delivery. 

The Senior Manager will work cross-functionally with Go-To-Market, Technology, Partnerships, Network, Pricing, Risk, Compliance, Legal, Marketing, and Field teams to advance product capabilities and strengthen our go-to-market delivery.

B2B is a strategic growth priority for American Express. To succeed in this space, we must continue to evolve our supplier value proposition, expand acceptance of our products, and scale B2B volume and revenue through differentiated, next-generation solutions.

We are seeking a Senior Manager, Next Gen B2B Product Management to lead the Next Gen GMNS B2B product suite, with a particular focus on Buyer-Initiated Payments (BIP), Buyer-Initiated-Payments with Dynamic Pricing (BIP DP) and additional solutions that support the evolution of our product suite. This role will play a critical part in shaping the future-state B2B payments experience, identifying new opportunities, and driving the development and delivery of innovative capabilities across the ecosystem. 

 The Senior Manager will work cross-functionally with Go-To-Market, Technology, Partnerships, Network, Pricing, Risk, Compliance, Legal, Marketing, and Field teams to advance product capabilities and strengthen our go-to-market delivery.

 Key Responsibilities

• Lead product management for GMNS’s Buyer-Initiated Payments (BIP) and Dynamic Pricing (BIP DP) product suite, including end-to-end roadmap ownership, evolution of existing capabilities, and development of next-generation solutions
• Drive the strategic evolution of the GMNS B2B Product Suite, defining the vision and leading development of next-generation capabilities beyond the existing BIP, BIP DP, and SIP platform
• Demonstrate cross Business unit project management leadership for the B2B Flexible Pricing Solution, delivering end-to-end PMO oversight across stakeholders, ensuring milestones, risks, etc. are actively managed
• Lead in white space to incubate and scale new B2B capabilities, aligning and orchestrating cross-functional partners across GMNS, Technology, Finance, Legal, and Sales to drive execution
• Translate supplier, buyer, and market feedback into actionable product features, business cases, and multi-phase development plans
• Collaborate with Product Operations, Control Management, Compliance, and Business Conduct teams to ensure risk and compliance processes (e.g., AEMP54, NPCRA, PRSAs) are integrated into product design and execution
• Work closely with the Supplier Value Go-To-Market team to design and expand marketing, servicing, and adoption materials that drive supplier and buyer engagement, signed accounts, and revenue growth
• Manage relationships with Pricing, Servicing, Finance, MerchantForce Implementation, and Field Enablement to support successful delivery, launch readiness, and scale

 Minimum Qualifications

• Extensive knowledge of B2B payments, supplier ecosystems, and industry dynamics
• BA/BS degree preferred with 5+ years of product management experience; financial services or payments experience strongly preferred
• Demonstrated ability to lead complex, cross-functional product initiatives, including strong program and project management skills
• Proven comfort working in ambiguity and white space, with the ability to bring stru