Part-Time PM Turndown Attendant (Housekeeping)

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.

We’re Hiring!

Come join our Four Seasons Family! We are hiring Part-Time PM Turndown Attendants in Housekeeping. Your shift would start around 5PM and end around 9:30PM.

About Four Seasons Resort and Residences Napa Valley 

We are looking to build our team! Situated at the northern end of Napa Valley off the famed Silverado Trail, Four Seasons Resort and Residences Napa Valley will offer experiences will capture the imagination of even the most seasoned wine country visitors. 

The Position/Role 

• The Turndown Attendant  is an integral part of the Housekeeping Team. The  Turndown Attendant provides a comfortable evening environment in Guest Rooms by cleaning and refreshing the room in the early evening and preparing the room for the guest to sleep in.

• Cleans and performs turndown services in guest rooms to exacting standards; cleans, dusts, and sanitizes all areas of the Guest Room. 

• Closes drapes, reduces lighting, turns music on, and prepares bed.

• Restocks towels and used amenities such as shampoo, lotions, cotton balls, etc.

• Prepared unoccupied rooms for turndown for arriving guests.

• Interact with guests making them feel welcomed, comfortable and well taken care of by handling all guest interactions with the highest level of hospitality; accommodating any special requests.

Who You Are 

• High School education or equivalent experiences. 

• Preferred experience in a luxury hotel in Housekeeping or equivalent with Four Seasons or another organization. 

• Have a high level of attention to detail.

• Knowledge and the ability to operate cleaning equipment.

• Ability to understand and working knowledge of English. 

• Hold a valid driving license in order to operate golf carts and have a clean driving record.

• Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts  

Benefits & Compensation Information Four Seasons Resort and Residences Napa Valley employees can enjoy:

• Hourly: $25.00

• Competitive Salary & Benefits

• Cigna medical and dental benefit options

• 8 weeks of New Parental Leave Pay

• Excellent Training and Development opportunities

• Complimentary accommodation at other Four Seasons Hotels and Resorts

• Complimentary Employee Meals

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