Director America's Communications and Engagement Leader

Location: Anywhere in Country

 

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Director, Americas Communications and Engagement Leader

The Opportunity

EY is seeking a bold, visionary, and highly strategic executive to lead and deliver comprehensive communications and engagement programs. In this pivotal role, you will serve as a strategic advisor to practice leadership, shaping and delivering a compelling communication strategy that inspires teams and energizes stakeholders. Your leadership will drive a connected, holistic approach to both internal and external communications, championing the adoption of new technologies and creative channels while empowering a high performing team to maximize impact.

Key Responsibilities

• Strategic Advisory & Vision: Serve as a trusted advisor to executive leadership on a compelling and effective communication strategy. Guide the narrative around transformation, ensuring all communications reflect and reinforce the practice’s strategic direction and firm priorities.
• Holistic Communications Leadership: Develop and execute an integrated compelling communications and engagement strategy that connects internal and external audiences, leveraging technology and creative channels to deliver streamlined, effective messaging.
• External Communications & Brand Leadership: Lead the external communications team, overseeing PR, social media, and agency partners to elevate the practice and executive leadership reputation and thought leadership in the market.
• Cross-Practice Collaboration: Collaborate across service lines, the practice, global and with Americas communications team to drive consistency, knowledge sharing, and best practices in communications and engagement.
• Team Leadership & Empowerment: Lead, mentor, and empower a high-performing communications team, fostering a culture of innovation, collaboration, and excellence.
• Creative Channel Strategy: Think creatively about communication channels, embracing new technologies and approaches to ensure messages are delivered in the most impactful and efficient way possible.
• Measurement & Continuous Improvement: Monitor, measure, and report on the effectiveness of communications strategies, using data to drive continuous improvement and maximize value.

Skills and Attributes for Success

• Proven ability to engage and inspire teams through visionary leadership and strategic communications.
• Expertise in developing and executing holistic communications strategies for complex, global organizations
• Demonstrated success in leading external communications, including PR, social media, and agency management
• Experience and/or knowledge in regulatory and/or technical communications
• Strong leadership and team development skills, with a track record of empowering high-performing teams
• Creative, agile, and results-driven, with a passion for innovation and continuous improvement
• Mastery of written, verbal, and presentation skills; ability to synthesize complex information for diverse audiences

Qualifications

• Extensive experience (minimum 15+ years) leading communications within a professional services environment, with expertise in both internal and external messaging.
• Proven track record advising senior executives and shaping strategic communications that drive transformation and reinforce organizational priorities. 
• Exceptional judgment and integrity in handling confidential and sensitive information, ensuring trust and discretion at the highest levels. 
• Demonstrated success in designing and executing impactful, large-scale creative campaigns that engage diverse audiences and elevate brand reputation. 
• Expertise in developing integrated, technology-enabled communications strategies that connect stakeholders across functions and geographies, leveraging innovative channels for maximum reach and engagement.