Project Coordinator/Scheduler

Thompson Pipe Group is looking for Project Coordinator/Scheduler

Scheduled Shift: Monday - Friday, 7:00 a.m. - 4:00 p.m.
 

Who We Are

Thompson Pipe Group is a privately held family business of engineers, contractors, and manufacturers based in Rialto, California. From the humble beginnings, we built a family of products to meet the needs of all kinds of infrastructure. Each generation of products is better than the previous.

Thompson Pipe Group is now the largest and most diverse drainage, sanitary, pressure and trench-less pipe provider, with manufacturing locations across the country and serving not just the US but all North America. Please visit our website at www.thompsonpipegroup.com

Overview:

Thompson Pipe Group is looking for a Project Coordinator who is an experienced and well-organized individual that will provide the necessary support to the Sales team, acting as a key interface with the team. The successful candidate will become the point of reference for the Sales team and customers alike, by keeping schedules and providing feedback, documentation, and information. The goal is to facilitate the sales team’s activities to maximize their performance and the solid and long-lasting development of the Company.

Essential Functions:

• Assist sales team with quoting projects and tracking project status.
• Coordinate sales team by maintaining an ERP system – entering master orders, updating orders/returns for revised orders.
• Assist sales team with data storing, tracking, and sorting in a customer relationship management (CRM) software application, ACT! Produce CRM reports as needed.
• Coordinate the sales team by gathering the required documents for projects.
• Assisting when need to check lay sheets and submittals with engineering.
• Coordinating delivery / required schedules with Sales, Production, and Dispatch.
• Handle the submittal processing of all orders with accuracy and timeliness.
• Answer customer and sales-related telephone calls.
• Act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.
• Inform clients of unforeseen delays or problems.
• Respond to complaints from customers and give after-sales support when requested.
• Assist in the preparation and organizing of promotional material or events as needed.
• Monitor the team’s progress, identify shortcomings, and propose improvements.
• Communicate relevant information.
• Additional responsibilities may be assigned to meet business needs.
• Utilize Primavera P6, MS Project, or other scheduling software to document and update manufacturing schedule performanc
• Monitor and status of manufacturing schedule progres
• Forecast impacts of variances to aid in the management of the schedule
• Identify and communicate significant schedule risks to PM & Manufacturing tea
• Analyze delivery impacts and time extensions through the manufacturing schedule analysis

Requirements:

• Strong computer skills (MS Office, CRM); ERP experience a plus.
• Proficient in data entry/keyboard skills.
• Excellent verbal and written communication skills.
• Proficiency in English; bilingual in Spanish a plus.
• Well-organized and responsible with an aptitude in problem-solving.
• Confident at troubleshooting.
• Ability to anticipate and solve practical problems or resolve issues; reason, calculate figures and amounts; collect, interpret, and/or analyze complex data and information, and draw valid conclusions.
• Able to interpret procedures and policies; and meet schedules in a dynamic and sometimes demanding work environment.
• A team player with a high level of dedication.
• Additional responsibilities may be assigned to meet business needs.

Required Education and experience:

• High school diploma or equivalent.
• Minimum of 2 years of proven experience in customer service, sales, or other relevant administrative positions.

Work Environment

• While performing the duties of this job, the employee is frequently exposed to fumes or airborne par