Executive Director, Access & Reimbursement

Band

Level 7

 

Job Description Summary

#LI-Remote

Location: Remote: This position can be based remotely in US. Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager.

 

Job Description

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The Executive Director (ED), Access & Reimbursement is a remote-based role that serves as a national leader for regionally aligned, Novartis Disease Area Access & Reimbursement field teams. The ED is responsible for co-creating field execution and pull through strategies based on the overarching business strategy and is ultimately accountable for delivering high, pre-defined business impact for the Novartis Pharmaceutical Corporation (NPC). The ED will advocate and motivate regions to deliver consistent acceleration of aligned business objectives and impact, while consistently demonstrating openness for courageous conversations and performance management of their direct reports to enable and bolster a culture-forward team mindset. The ED should continually monitor sentiment on Novartis Patient Support (NPS)-related customer experience and seek to improve by closely partnering with relevant field and headquarter-based associates. 
 

Major accountabilities:

• Attract, coach and retain team of high performing Regional Directors and Access & Reimbursement professionals.

• Oversee the recruiting, interviewing, hiring, training, and staffing of the management and extended team.

• Provide frequent, ongoing performance feedback to all direct reports and foster a team-oriented, supportive working environment.

• Effectively translate pre-specified national strategy to a regional level to enable appropriate exquisite execution and pull through within you team. Motivate each region to align on national strategy and key business impact metrics.

• Continuously monitor field team operations and seek to identify opportunities to improve efficiencies and effectiveness at a regional and national level.

• Partner closely with Customer Engagement Team to ensure strong collaboration and coordination of field associate activities, business plans, and customer resolutions.

• Integrate with Novartis leadership and collaborate across multi-functional teams (Sales, Marketing, Managed Markets, Operations, Training, Legal, Compliance, etc.) to ensure collaborative and compliant approach to support field success.

• Understand specifics of, and resolve questions associated with, practice and/or patient reimbursement to support on any issues with third party payers.

• Identify opportunities to complement NPC capabilities to strengthen the ability for patients to have access to therapy.

• Collaborate with NPS Analytics to design reports and tools to monitor and achieve pre-specified business objective and aligned impact metrics.

Minimum Requirements:

Work Experience:

• Minimum of 10 years in reimbursement, contract strategy (if applicable), managed care, sales/marketing or related field.

• Minimum 5 years leading a regional or local team and managing and collaborating across multiple stakeholders.

• Experience working with highly complex practices and/or health systems to establish access and acquisition pathways.

• Strategic account management experience using a proactive approach to anticipate access hurdles impacting accounts and patient access.

• Deep expertise and experience integrating manufacturer-sponsored patient support programs.

• General knowledge of reimbursement pathways (specialty pharmacy, buy-and-bill, retail)

• Experience with specialty products acquired through specialty pharmacy networks and through buy-and-bill process, including expertise in acquisition, billing and coding, claims processing, and reimbursement

• Possess a strong understanding of Commercial payers, Medicare plans and state Medicaid in geographic region.

• Past success in execution of launch strategies and plans

Education:

• Minimum of a bachelor’s degree; advanced degree preferred (Majors preferred: Sciences, Business, Pharmacy, and Healthcare)

Novartis Compensation and Benefit Summary:

The salary for this position is expected to range between $214,000.00 and $399,100.00 per year.

 

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis