Senior F&B Manager - Soho House New York

<p><strong>The Role…</strong></p> <p>At Soho House a <strong>Senior Food &amp; Beverage Manager</strong> is responsible for managing service, quality control and consistent F&amp;B experience is executed under the direction of the General Manager. The Senior F&amp;B Manager owns daily / weekly / monthly delivery on special projects and ensuring optimal member, guest and staff experience is executed. &nbsp;As a Food and Beverage Manager you will develop as a leader in the hospitality industry through exceptional leadership, P&amp;L review, forecasting, interviewing / hiring specific areas of the business, inventory, purchasing, vendor relationships and ensuring the business is optimized to its highest standards. staff and finance.</p> <p>A successful Senior Food and Beverage Manager will maximize sales and revenue through building relationships with customer understanding and implementing opportunities that drive efficiency and effective process. The Senior F&amp;B Manager will be largely responsible for service standards, elevating member/guest experience, hiring, training and oversight of F&amp;B staff scheduling.</p> <p><strong>Main Duties…</strong></p> <ul> <li>Influential leader who proactively manages the operations in conjunction with General Manager to ensure service, staffing and member/guest experience is above par and profit meets targeted budgets</li> <li>Passionate about guest service and articulate in communicating with and interacting with members, guests, staff to preserve excellent levels of internal and external customer service</li> <li>Partner with internal and external stake holders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements</li> <li>Proactive in identifying customers’ needs and responsive in developing action plan that enhances experience and mitigates risk</li> <li>Engage and comply to HR (People &amp; Development) guidelines and support recruitment efforts to ensure we are attracting, retaining and training all new hires to be high performers with high potential</li> <li>Establish targets, KPI’s, schedules, policies and procedures</li> <li>Drive transparency and open channel of communication that fosters team awareness, ownership and accountability with emphasis in motivation and teamwork</li> <li>Comply with all allergy procedures and maintaining a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations</li> <li>Responsible for weekly/daily recaps that entail various aspects of the shift including but not limited to; service standards, allergy procedure, staffing, sales, profit and proactive solutions to mitigate future risk</li> </ul> <p><strong>Required Skills