About April Parker Foundation

The April Parker Foundation (APF) is a 501(c)(3) nonprofit organization committed to uplifting underserved communities by providing culturally relevant, supportive services. We believe in empowering individuals, families, and small businesses to create stronger, more stable communities. Through a variety of cultural programs and educational workshops, we promote security, stability, and well-being for those who need it most.

Working at the April Parker Foundation provides a dynamic environment where collaboration, compassion, and social justice drive every initiative. Join our team and help shape community health and wellness for generations to come.

Position Overview

The CALAIM Supervisor | Enhanced Case Manager plays a dual role in the successful delivery of our CALAIM services. This position is responsible for supervising the CALAIM team while also managing a client caseload as an Enhanced Case Manager. The ideal candidate will bring both leadership experience and a hands-on approach to supporting clients in accessing the resources and services available through the CALAIM program.

Key Responsibilities

• Supervise, train, and support CALAIM team members to ensure high-quality service delivery

• Monitor program operations and ensure compliance with CALAIM regulations and standards

• Conduct regular case reviews and provide coaching and feedback to case managers

• Serve as the primary contact for complex client issues or escalated cases

• Build and maintain partnerships with community agencies and service providers

• Assist clients in navigating the CALAIM eligibility process and completing necessary applications

• Conduct comprehensive assessments and develop individualized care plans

• Provide direct case management including crisis intervention, advocacy, and referrals

• Maintain accurate, timely documentation and case notes

• Participate in staff meetings, professional development, and outreach activities
• Responsibilities may evolve and additional duties may be assigned as the needs of the department or organization change.

Qualifications

Required

• Bachelor’s degree in social work, Psychology, or a related field preferred
• Master’s degree preferred

• RN or LVN Nurse Care Manager certification

• Minimum 2 years of experience in case management or a related role

• Proficiency with case management software and standard office applications

• Knowledge of local resources and support systems in Orange County

• Strong interpersonal, organizational, and communication skills

• Ability to handle sensitive information with discretion and maintain confidentiality

• Cultural competence and sensitivity when working with diverse populations

Preferred

• Supervisory or team leadership experience

• Familiarity with CALAIM rules, processes, and services

Work Schedule

·       This is a hybrid position with in-person work Tuesday–Thursday and remote work on Monday and Friday. Please note that during the first 30 days of employment, the position will be 100% in person to facilitate training and onboarding.

Why Join Us

At APF, you'll join a passionate team dedicated to equity and community empowerment. As the CALAIM Supervisor | Enhanced Case Manager, you’ll have the unique opportunity to both lead and serve—guiding a team of professionals while directly supporting individuals and families through transformative services.

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