Senior Sales Manager | The SOMM Hotel & Spa

Senior Sales Manager | The SOMM Hotel & Spa

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

The Perks
*Eligibility of perks is dependent upon job status
• Salary: $105,000 base, up to $147,000 after incentives under current incentive program
• Incentive eligible
• Cellphone Allowance
• Paid Time Off (Because Balance Matters)
• 401K Match (Free Money)
• Values Based Culture (#OMGLIFE)
• Benefits - Medical, Dental, Vision, Disability Coverage
• Company Contributed HSA/FSA Plan
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Third Party Perks (Movie Tickets, Attractions, Other)
• Company Sponsored Life Insurance Policies
• Employee Assistance Program
• Team Member Outings
• Diverse Work Group
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Ability to Climb the Ladder
• Online Learning Platform to Help You Grow!

The Brass Tacks
Sales
• Through proactive sales efforts, networking, and relationship development, this position is responsible for generating new business opportunities. This role is designed for a proactive "hunter" who enjoys uncovering new opportunities and building meaningful relationships.
• Dedicate the majority of selling time to proactive business development, including cold calling, outside sales appointments, networking events, referrals, and strategic prospecting.
• This position will focus on achieving revenue goals through a sales plan and strategy, client development, managing key relationships, networking, and identifying new target markets.
• Maintain accurate and timely records of activities and relevant client contact information within the Sales & Events database.
• Reports weekly progress against proactive selling metrics including prospecting activity, outside sales appointments, networking, lead generation, site inspections, proposals, and new business production.
• Solicit and secure new business through outside sales calls, prospecting campaigns, referrals, networking, community involvement, and strategic relationship building.
• Participate in trade shows, promotional events, and industry events.
• Conduct site inspections and client presentations.
• Responds to inbound RFP’s (requests for proposals) within 24 hours.
• Knowledgeable with client negotiations, closing tactics, and contractual language.
• Differentiate from the competition and bring value to potential customers.
• Implement sales plan based on demand segments to maximize market share.
• Creates a seamless experience for the client from sales to event management.

General
• Achieves assigned goals and objectives.
• Maximize efficiencies for time management and productivity.
• Responsible for forecasting revenue of assigned groups.
• Develops and maintains favorable working relationships and open communication with all departments.
• Establishes and maintains positive, professional relationships with clients.
• Complies with accounting standards (deposits, direct billing, and pre-payment).
• Confirms accurate revenue posting and client billing.
• Develop a full working knowledge of all applicable standards, policies and procedures.
• Attends required meetings.
• Achieves client sentiment goals.
• Must adhere to Columbia Hospitality Policies and Procedures.

Additional job functions may be assigned based on the property’s business needs as determined by the General Manager and Seattle Support Center Leadership.

The Nitty Gritty
• Minimum of 5 years of hospitality sales experience.
• Possess extensive knowledge and expertise in sales and/or event management with extensive sales and negotiation skills.
• Demonstrated success generating new business through proactive prospecting and relationship development.
• Naturally curious with the ability to identify opportunities others overlook and turn introductions into lasting business partnerships.